Laboratory Point of Care Testing Technical Specialist

• Full Time; 1.0 FTE
• Location; Janesville, WI
• Janesville Hospital and Trauma Center

Plans, directs and coordinates technical activities of the laboratory in addition to performing clinical lab procedures. Possesses expertise and an in depth knowledge of regulations in one of the following lab specialties: Histology, Cytology, Hematology, Chemistry, Blood Bank, Microbiology or Point of Care Testing.

Essential Duties and Responsibilities

• Collect patient specimens
• Utilize the Information System to receive patients, order and collect samples, test results, answer questions from nurses and physicians, document quality control activities and produce reports required to perform job tasks.
• Confirms accuracy of patient sample identification prior to performing analyses; evaluates specimen quality and identifies when unacceptable. Documents information concerning quality of specimen, impact of sub-optimal specimens on test values. Initiates recollection procedure as indicated.
• Perform waived, moderate and high complexity lab tests as defined by CLIA in the lab specialties of hematology, urinalysis, chemistry, blood bank, microbiology, histology or cytology by automated and manual methods according to defined policies and procedures.
• Analyze test results prior to release of information to chart for validity and accuracy. Recognizes subtle yet significant problems which occur with testing methodologies. Troubleshoots suspect test results using technical knowledge and experience. Implements corrective action when inaccurate, inappropriate findings/results/reports are identified.
• Performs high complexity tests such as bone marrow, sperm morphology, etc.
• Assure that designated turnaround times for results are met and that critical results are appropriately reported and documented.
• Perform quality control and proficiency testing procedures as defined by policy.
• Interpret and troubleshoot quality control results to ensure accurate and precise test results.
• Perform preventative maintenance, advanced troubleshooting and calibration of laboratory instrumentation.
• Performs method and instrument evaluation and implementation.
• Investigates/resolves technical issues
• Participates on interdepartmental committees or teams
• Teaches students and trains new partners.
• Develops effective quality control programs for area of specialty.
• Reviews quality control results, submits data to peer review organization and makes necessary adjustments for area of specialty.
• Assures enrollment in appropriate proficiency testing programs, administrates proficiency testing program according to regulatory standards and assures acceptable performance for area of specialty.
• Develops effective system wide policies, procedures and performance standards for area of specialty.
• Develops effective orientation checklists and training protocols for partners.
• Assures initial and annual tech competency checklists are completed for area of specialty
• Provides input for partner performance evaluations.
• Evaluates new methods, procedures and equipment for area of specialty.
• Assures compliance with regulatory standards and represents area of specialty during accreditation surveys.
• Serves as a technical resource to medical staff, system laboratories and other departments in area of specialty.
• Maintains appropriate supply level of inventory to assure smooth operation of department.
• Recommends capital purchases during budget process including quotations and rationale for purchase.
• Keeps current with developing technology and changes in the laboratory industry in area of specialty.
• Maintain competency in current procedures and gain competency for new methods implemented.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Bachelor of Science degree in Medical Technology or a laboratory science with recent experience in a similar laboratory setting. Minimum 5 years clinical laboratory experience.

Must be qualified to perform high complexity testing according to CLIA 493.1489 Standard; Testing personnel qualifications.

Certification and Licensure

MT/MLS Generalist Certification or Specialty Certification BB, C, H, M, HTL, or CT required.

Skills and Abilities
N/A
Special Physical Demands

The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this Job, the employee is frequently required to stand; use hands to finger, handle, or feel. The employee is required to talk, hear and smell. The employee is occasionally required to walk; sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus.

Level of Supervision

Must be able to work independently with minimal supervision.

Supervises

This job has no supervisory responsibilities

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

* Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

* Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

* Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

* Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

* Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

* Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.