Software Development Delivery Operations Manager

Join our team as a Delivery Resource Manager and play a pivotal role in driving project success and team efficiency. You will oversee agile facilitation, resource management, and deployment planning to ensure seamless project delivery. With a focus on collaboration, data-driven decision-making, and process optimization, you'll work closely with cross-functional teams to align goals, improve productivity, and deliver impactful results. If you're a proactive leader with a strong background in project management, agile methodologies, and resource planning, we want to hear from you!

What You'll Do:

• Project and Software Delivery Facilitation: Design, implement, and govern the end-to-end delivery process, blending Agile and Waterfall methodologies to manage software development lifecycles, build processes and methodologies leveraging data and insights, and ensure seamless, predictable high-quality software delivery.
• Resource Management:Oversee IT capacity planning, optimize resource allocation, and ensure efficient utilization to meet project demands.
• Delivery Management:Plan and execute deployment strategies, ensuring timely and smooth project deliveries while mitigating risks.
• Data-Driven Decisions:Implement tracking tools and dashboards to analyze team velocity, resource utilization, and project performance for better forecasting.
• Tool Optimization:Evaluate and recommend project management and agile tools to enhance productivity and transparency.
• Cross-Team Collaboration:Act as a bridge between development, operations, and business stakeholders to align project goals and expectations.
• Stakeholder Communication:Provide detailed status reports to senior leadership, highlighting progress, risks, and resource utilization.

What You'll Bring:

• Experience:Minimum 5 years in project management, preferably in a technology-driven environment.
• Expertise:Certified Scrum Master (CSM) or SAFe Agile Certification preferred, with 2-3 years of experience in agile and/or waterfall environments.
• Resource Management Skills:Proven expertise in capacity planning and resource optimization.
• Technical Proficiency:Hands-on experience with Jira (admin-level), Microsoft Office tools, and Smartsheet.
• Analytical Skills:Strong ability to make data-driven decisions and solve complex challenges.
• Leadership:Demonstrated ability to coach and mentor teams in agile methodologies.
• Communication:Excellent verbal and written communication skills for effective stakeholder engagement.
• Adaptability:Ability to thrive in dynamic environments and manage shifting priorities.

DEI Statement

Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.

We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.