Sr Portal Billing Specialist

JOB SUMMARY:

Understand Third Party Billing utilizing business spend management (BSM) platforms

Ensure timely invoice submission to clients based on agreed upon timelines with 3rd Party Billing Systems

Research, reconcile and review e-billing submissions for accuracy, and resubmit invoices if necessary.

Maintain and comply with standard operating procedures for customer invoicing and 3rd Party Billing Systems

Process invoice rejections and disputes in a timely manner

Escalate issues and approvals as appropriate.

Coordinate with the Billing, Credit & Collections Departments to obtain all appropriate information to e-bill our customer's invoices, including timely follow up to these requests.

Review all web-based customers open A/R in SAP weekly to ensure all invoices have been submitted.

Review a variety of reports, documents, and on-line data systems to research problems.

The candidate must be able to communicate in a professional manner with internal and external clients while working with the billing and collections departments to quickly address any issues to obtain payment from customer.

The successful candidate MUST possess excellent research and follow-up skills, as well as be able to excel in a fast-paced work environment.

Must be able to listen and follow directions quickly and efficiently.

Assist Billing Supervisor to track and resolve disputes by collaborating with Cash Applications, Accounts Receivable, and Sales/Field Offices.

Train team on with 3rd Party Billing processes

Oversee reporting

RPA monitoring

Special projects and other duties as assigned.

QUALIFICATIONS:

3-5 years' experience in credit and collections, billing, accounting, and/or customer service or an Associate's Degree with 1-2 years of previously noted experience.

• 3+ years of billing or data related experience preferred
• 1+ years of Credit & Collections experience preferred
• Construction Billing experience recommended.
• Experience with an ERP systems is preferred, SAP experience is a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong experience with a wide array of e-billing portals, including but not limited to: Ariba Supplier Network, Service Channel, Coupa, Corrigo, OPS Technology, OB10, Xign, WAWF (Dept. of Defense Billing)

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) required
• Strong analytical skills, forward thinking and creative
• Ability to demonstrate self-motivation and ownership of assigned work
• Strong attention to detail and organizational skills
• Must be able to simultaneously manage numerous initiatives and activities
• Professional written and verbal communication skills
• Ability to work efficiently both independently and as part of a team, while showing a solid work ethic in a fast-paced, demanding environment