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Admitting Office Staff Supervisor

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
701 West Jefferson Street (Show on map)
Jun 03, 2025

Posting Date

06/02/25

Application Deadline

06/08/25

Pay Range

$22.25 - $35.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Medical Examiner

About the Position

Are you looking for a position that will take advantage of your attention to detail and knack for precision? Your skills may be an excellent resource for the Admitting Office Staff Supervisor role with the Maricopa County Office of the Medical Examiner!

As the Admitting Office Staff Supervisor, you will be supervising and directing the daily activities of the admitting section of the Office of the Medical Examiner (OME), which includes data gathering, recordkeeping, and processing functions for internal and external customers. You will oversee a team of administrative professionals in a 24/7 operation and perform a variety of administrative support functions related to records management, quality assurance, and the creation of department policies for the admission and release of decedents to the office.

About Us
Join a team dedicated to providing reliable and trustworthy death investigations in our community!

The Office of the Medical Examiner is a county agency charged under Arizona law to perform medical investigations of certain types of deaths. The goal of these investigations is to determine the medical cause (disease and/or injury) of the death to help improve public health and safety. We are looking for service-minded individuals to join our collaborative team to help the people of Maricopa County.

***Please note that this is a night shift position: Thursday - Sunday, 7:00 PM - 5:00 AM

Proud to Offer

  • Work with a greater purpose

  • Tuition reimbursement

  • Exceptional work-life balance

  • Opportunities for growth and development within Maricopa County

  • Low-cost, high-value healthcare for you and your qualifying dependents

  • Child care benefits including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

  • Paid vacation, sick time, and parental leave

  • Extensive wellness program, including healthcare premium discounts

  • Employee discounts for goods and services

  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

  • Learn more at Work With Us | Maricopa County, AZ

We Require

  • Three years of responsible administrative experience in a health care, funeral home, law enforcement, legal, or similar office environment

  • High school diploma or GED

  • Other combinations of education and experience may be considered in substitution for the minimum qualifications

We Also Value

  • Associate's degree or higher

  • Prior lead and/or supervisory experience

  • Experience working or volunteering in a medical examiner/coroner's office and decedents

  • Successful completion of college-level coursework in anatomy and physiology

  • Experience and working knowledge of CME (Coroner/Medical Examiner Database) and DAVE (Database Application for Vital Events)

  • Successful completion of a medical office assistant training program

  • Bilingual skills (read, write, and speak Spanish and English)

Job Contributions

  • Supervise and direct the daily activities of the Admitting section, including directing workflow, conducting performance management, leading staff meetings, payroll approval, scheduling, and staff selection processes

  • Assure section actions are in compliance with County policy, procedures, and guidelines and National Association of Medical Examiners (NAME) accreditation standards by developing and maintaining procedures and manuals for the admission and release of decedents, communicating information to external agencies, and other related functions

  • Oversee the training of newly hired Case Information Specialists and develop training guidelines and evaluations with the Lead Case Information Specialist

  • Perform quality assurance evaluations of data entry and develop related statistics and goals for staff

  • Oversee the assignment of cases not admitted to the office to the appropriate medical examiner

  • Prepare and monitor purchasing supplies for the unit

  • Function as a working supervisor by ensuring adequate coverage for all shifts, including filling in for absences as necessary

  • Admit decedents to the OME by entering data into the automated case tracking system, creating hard copy files to initiate case records, weighing decedents, and transferring decedents into the appropriate cooler

  • Release decedents from the OME by notifying funeral homes and/or families when decedents are ready for release, entering data into the case management system, and verifying personal property and remains are released according to established protocols

  • Receive, screen, and direct calls to the appropriate person or work area for a 24-hour phone line

  • Respond to inquiries concerning the status of the case from family members, funeral homes, law enforcement, and other agencies. Document all calls in the call log of the case management system

  • Responsible for the maintenance of the electronic case board and reassigns cases as needed to the appropriate Medical Examiner

  • Act as custodian of decedent property during shift, ensuring that it is secured and released with appropriate chain of custody paperwork

  • Act as custodian of evidence and release evidence to law enforcement

  • Maintain case files and records, and route appropriately upon exam completion

  • Assist Donor Network of Arizona (DNA) as needed, verify decedent identity, document DNA activities, and secure DNA property

Working Conditions

  • Ability to work closely with decedents and malodorous conditions

  • Sufficient strength and physical and emotional stability to work under adverse conditions. Requires the ability to push/pull up to 100 pounds and lift up to 75 pounds

  • Will be supervising 12 Case Information Specialists and 1 Lead Case Information Specialist

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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