Signature Volunteer Programs Manager

United Way of Greater Milwaukee & Waukesha County
$60,000 - Hybrid Schedule - onsite presence required.
United States, Wisconsin, Milwaukee
225 West Vine Street (Show on map)
May 30, 2025
JOB DESCRIPTION Job Title: Signature Volunteer Programs Manager Status: Full-Time Department: Volunteer Engagement Grade: 27 Date Prepared: 5/9/2025 FLSA Status: Exempt Position Overview: This position will develop, manage and execute United Way's largest, signature volunteer programs and events while identifying and designing new opportunities to further expand our work through service and volunteerism. This position will lead the implementation and oversight of the Stratus Live volunteer platform and building and maintaining strong relationships with key initiative and funded partners to maximize collective impact. ESSENTIAL JOB FUNCTIONS and EXPECTED PERFORMANCE OUTCOMES VOLUNTEER AND COMMUNITY ENGAGEMENT Lead, manage and scale (where needed) United Way's largest signature volunteer events and programs including but not limited to: United Way's Backpack Coalition, Holiday Giving Tree, Diaper Bank and Winter Bites Family Packing Event. This includes identifying strategy and alignment, managing project budgets, and collaborating with key partners and stakeholders. Lead the research, development and implementation of additional signature volunteer experiences in alignment with United Way's key initiatives and funding priorities, looking for ongoing opportunities to creatively engage the community in our work. Reach out to additional United Way's within the network for best practice and idea sharing. Lead and manage the strategic implementation of the volunteer engagement component of the Stratus Live platform collaborating with IT, Community Impact, Volunteer Engagement and Resource Development departments. Lead and manage the development and evaluation of volunteer kit packing/resource mobilization strategies that meet community resource needs and align with funding priorities in partnership with the Community Impact Division. Serve as the liaison to funded partners and key initiatives. Cultivate relationships with volunteer engagement staff at those organizations to align volunteer experiences and opportunities to collaborate with United Way. Manage United Way's Volunteers United platform, ensuring content is updated and relevant, periodically checking in with partners and reviewing postings. Collaborate with Resource Development in understanding, promoting and securing needed sponsorships and resources for Volunteer Engagement Signature events, including soliciting for sponsorship and in-kind support, as appropriate and required. Serve as the division liaison to the Community Impact Division and work in partnership to develop volunteer projects that align with United Way's key initiatives and funding priorities Manage custom project product procurement and purchasing in addition to overseeing budgets and working closely with local and national vendors on strategic partnerships to best grow our efforts. Cultivate new relationships with important community organizations, key initiative and funded partners to strengthen connections to United Way through volunteerism efforts. Support Volunteer Engagement's strategic priorities for growth. Serve as a brand ambassador for United Way at external and community events, as needed and requested. Increase United Way presence and brand awareness among assigned stakeholders. Evaluate and analyze agency/community engagement year-over-year to determine future priorities and opportunities for growth. Other duties as assigned. Expected Outcomes: Positive and collaborative relationships are built with agency and key initiative partners. Signature programs, events and volunteer experiences build awareness of United Way's work and priorities and deliver an unrivaled experience for all donors and customers. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS EDUCATION and/or EXPERIENCE: Requires a bachelor's degree with 4-6 years' experience in volunteer/community engagement and/or nonprofit program management. OTHER SKILLS Demonstrated experience in customer service and relationship building. Excellence in public speaking and written communications. Experience in fundraising, securing sponsorships and soliciting gifts in kind is preferred. Ability to work independently, take initiative, and think strategically. Superior project management skill set & ability to multi-task. Experience in mobilizing financial, in-kind and people resources to meet program needs. Demonstrated skills in preparing and managing project budgets in alignment with work plans. Demonstrated ability to interact with people of diverse backgrounds. Comfort level with utilizing technology resources and tools Valid Driver's License, personal vehicle insurance, a clean driving record, and comfortability with driving cargo vans (training provided). CORE COMPETENCIES Mission-Focused. The top priority for all United Way professionals is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations. Relationship-Oriented. United Way professionals understand that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Brand Steward. United Way professionals are stewards of the brand and understand their role in growing and protecting the reputation and results of the greater network. PHYSICALDEMANDS The physical demands at UWGMWC are representative of what is needed to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and occasionally kneel. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required up to 50lbs. (such as managing/moving volunteer engagement project supplies). Ability to uphold to the stress of traveling (in designated positions). Regular, predictable attendance is required; including evenings and weekend hours as needed. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Moderate noise (business office with computers, phone, printers and light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. Ability to uphold to the stress of traveling (in designated positions). The warehouse environment as needed for physical donations and event preparation. AMERICANS WITH DISABILITIES It is the policy of UWGMWC to comply with all relevant and applicable provisions of the Americans With Disabilities Act (ADA), as amended. UWGMWC will not discriminate against any qualified applicant with respect to any terms, privileges or conditions of employment based upon an individual's physical or mental disability. UWGMWC will also make reasonable accommodation whenever and wherever possible for all employees or applicants with disabilities provided that the individual is otherwise qualified to safely perform the duties and assignments required by the job, and provided that any accommodation does not require significant difficulty or expense. UWGMWC's policy of non-discrimination applies to all personnel and employment practices including, but not limited to, job application procedures, hiring, advancement, termination, compensation, job training and other terms, conditions and privileges of employment. EQUAL OPPORTUNITY EMPLOYER It is the policy of UWGMWC to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, veteran status or military service, or other non-merit factor or other legally protected characteristic. This applies to all recruiting, hiring, placement, training, promotion, compensation, transfers and other employment-related programs and personnel actions. DIVERSITY,EQUITY&INCLUSION Diversity, Equity & Inclusion is a core value at United Way of Greater Milwaukee & Waukesha County. We strive every day to enhance the culture of belonging and are passionate about building and sustaining an inclusive and equitable working environment. We believe this allows us to attract, retain the best possible colleagues to use their full gifts to serve our community. We are looking for other great colleagues who are excited about this important work. This job description indicates the general nature and work level performed by employees within this position. It is not designed to be a comprehensive inventory of all duties and qualifications required. The duties and/or requirements of this position may be modified, added, or deleted at any time. Other duties may be assigned.