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eComm Specialist

Master Lock Company
flex time, 401(k)
United States, Illinois, Deerfield
520 Lake Cook Road (Show on map)
May 30, 2025
Company DescriptionJob Description

Job Summary

The eCommerce Specialist role reports to the Senior Director eCommerce, and acts as support for our various National and Associate National Account Managers for eComm accounts including Amazon, Wayfair, Build and others. The eComm Specialist is a highly motivated individual and strong team player with a strong knowledge and understanding of eCommerce, particularly Amazon. This individual is a driven problem solver who embodies ownership and urgency, with strong focus on results. The role acts as the back-end support for our eCommerce sales channels, working with many cross functional teams including Finance, Digital Shelf, Order Management, Demand Planning and Compliance to ensure our eComm business runs smoothly and on a high-growth trajectory.

Responsibilities

  • Curate and maintain extensive product catalogs for Master Lock, SentrySafe and Yale on our eComm platforms ensuring up-to-date prices, images, descriptions, attributes, and promotion accuracy.
  • Work cross-functionally with Planning to ensure products are in stock and available inventories are correct.
  • Develop and deliver regular reports on sales, fill rates and inventory.
  • Support Ecommerce with special projects, reporting, and ad hoc requests.
  • Other duties as assigned.
  • Responsible for regular audits, ensuring the accuracy of content and effective merchandising.
  • Collaborate with marketing teams to develop the plan and optimize the tools needed to achieve successful sell-in and sell-through.
  • Troubleshoot with channel partners (i.e. Amazon SVS representative) to address issues like page content, out of stock recoveries and chargebacks
  • Participate in special projects as needed, including eCommerce POD support.
Qualifications
  • 2-5 years sales, customer service or marketing experience working with online channels.
  • 2-5 years sales or marketing experience working with Amazon, including Vendor Central platform
  • Strong sense of urgency and bias for action.
  • Ability to prioritize and manage multiple projects with competing priorities effectively.
  • Strong organizational and time management skills.
  • Ability to compile information and work with data to make decisions.
  • Ability to work in a team atmosphere.
  • Excellent planning, organization and prioritization skills.
Additional Information

Company Description:

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

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