Mortgage Loan Assistant (Baton Rouge Area)
 OnPath Federal Credit Union | |
life insurance, sick time, 401(k)
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 United States, Louisiana, Metairie | |
| 3131 N. I-10 Service Rd. E. (Show on map) | |
 May 28, 2025 | |
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At OnPath Credit Union, we share a passion for delivering exceptional service.
Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success.
If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!
Voted eleven years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:
Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are.
We are looking for a Mortgage Loan Assistant in the Greater Baton Rouge Area to join our team! The salary range for this position is $18.20 to $27.29 per hour based on skills and experience. This position is classified as Hybrid, which means that they will work in the office 2 or more days a week.
Role:
As a dedicated member of the OnPath FCU team, this role performs a variety of tasks that in partnership with the surrounding departments, provides cost effective financial services for the benefit of our members who are our primary focus. Our core values are what make us E.P.I.I.C. We are Empathetic to the vast situations and needs of our member's and to each other. We are Passionate about the financial growth and success of our members. We are Innovative in our ideas and goals to remain at the top of our class in financial services. Our Integrity is not an option. We require our employees to be honest and have strong moral principles. We are Committed to our promise to be the best financial advocates for our members and the communities we serve.
Primary Functions:
The main duty of the loan officer assistant is to take the extraneous work off of the Loan Officer, freeing them up to generate more sales. This person will pull and analyze research regarding the property, credit, and other aspects of the file. NMLS Licensed individuals in this role will call on the existing database and originate new mortgages. The loan officer assistant will support one or more high producing Loan Officers and serve as a contact point for Borrower and Retail Operations with the loan origination process. Assist the Loan Officer(s) in documenting and preparing mortgage loan applications/files to meet strict deadlines and compliance. Resolve issues/difficulties across multiple departments while maintaining a high level of customer service to internal and external customers while meeting their expectations.
Major Duties and Responsibilities:
Experience:
Must possess thorough knowledge of the overall operation of mortgages or financial institutions.
Education/Certifications/Licenses:
Bachelor's degree, or high school diploma with a minimum of 2 years industry experience.
Interpersonal Skills:
Established history of working well with others.
* Must have the ability to properly receive members and courteously handle their accounts.
* Ability to effectively communicate with assigned branches and membership
ADA Requirements
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, view customer information, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 5 pounds and frequently lift and/or move up to 25 pounds.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters | |