Intake Coordinator

IT EDW Operations

Full Time

85040BR

Job Summary

UCSF has policies and procedures that were developed to ensure compliance with UCSF data governance, which is guided by HIPAA Law and Federal Regulations for accessing patient records. The Intake Coordinator position supports the Clinical Data Research Consultant team and Researchers by applying UCSF's policies to electronic medical record data requests. The Intake Coordinator must have excellent organizational skills and the ability to quickly adopt skills in multiple tracking systems. The key responsibility of the role is to support clinical faculty and researchers in the data acquisition process and, under the guidance of the Clinical Data Research Consultant Manager, ensure compliance requirements are met before each request is submitted for fulfillment.
The incumbent must be able to evaluate study protocols, approved by UCSF's Internal Review Board, to ensure study teams have appropriate approval to receive the data that they are requesting. The incumbent must have superb communication skills and maintain strong customer relationships with researchers and faculty. The incumbent will capture and analyze data related to our group's key services, identify areas for procedural improvements. and help maintain dashboards with request metrics.
The Intake Coordinator will join a diverse and highly technical team. The position provides a unique exposure to the broad range of research in UCSF's overarching mission to advance health.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $62,500 - $93,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Department of Information Technology Academic Research Systems group is chartered to provide data services and infrastructure which supports clinical researchers computing and analytic requirements. Its services include providing data sets from clinical systems to researchers, the development support and maintenance of UCSFs secured environment (Research Analysis Environment and REDCap).

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Working knowledge of common organization- or research-specific and other computer application programs.
• (Smartsheet, REDCap, ServiceNow, WindowsExplorer, MS Office)
• Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Proficient in ability to use discretion and maintain all confidentiality.
• Demonstrates ability to use sound judgment in responding to issues and concerns.
• Demonstrates ability to analyze, research and synthesize large amounts of data with strong attention to detail.
• Proficient in ability to multi-task with demanding timeframes.

Preferred Qualifications

• Working knowledge of applicable policy analysis techniques.
• One to two years of experience working in or supporting a technical team

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

007397 PROJECT POLICY ANL 2

Job Category

Administrative Support, Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Center Building (SF)

Work Style

Flexible

Shift

Days

Shift Length

8 Hours