Operational Efficiency Manager

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are currently seeking a Operational Excellence Program Manager to join our team as a member of our growing Platform Construction division. This is a strategic position to help grow our construction department. You will be responsible for driving substantial gains in Service field operational efficiency through improved workflows and processes.

Key Responsibilities

Streamlining

• Find cost-saving and efficiency gains to demonstrate positive ROI against the cost of the role and added overhead.

• Increase "Revenue per Tech" KPI to meet annual business plan goals and increase "First-Time-Fix-Rate" KPI to meet annual business plan goals.

• Streamlining tasks by reducing waste and costs.

• Leverage LEAN and Six-Sigma approaches as you conduct gap/process/workflow analysis to improve field operational efficiency.

Communication

• Ability to demonstrate how to find commonality within groups and understand how to motivate people through change.

• Work closely with our service organization to ensure technicians are focusing on their key technical work.

• Engage with stakeholders to leverage cross-functional expertise, develop understanding, build consensus and manage change.

• Work closely with the service management team and field leaders to develop and implement remote support platforms for field team members that will focus on leveraging the expertise of experience staff to support and develop other team members.

What we would like to see from you:

• Bachelor's Degree or equivalent experience required
• Minimum three (3) years of experience in optimization/efficiency/standards/process development preferred
• LEAN certification, Six-Sigma Green Belt or similar certification, or equivalent experience, preferred
• Excellent verbal and written communicator, with good listening skills.
• Demonstrated ability to collaborate cross-functionally with people at all levels required
• Excellent facilitation skills and the ability to lead diverse project teams required
• Advanced knowledge of Microsoft Office Suite - Word, Excel, MS Project, PowerPoint, Outlook, and Visio preferred.
• Working knowledge of SharePoint and Salesforce preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender-inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $68,310- $114,500 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment iscontingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.