Business Proces Owner - Sales Operations

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Your role and responsibilities:

In this role, you will be responsible for driving process optimization across the Opportunity-to-Cash lifecycle by identifying inefficiencies, redefining processes, implementing solutions, enhancing ERP and CRM usage, and supporting day-to-day operational reporting.

The work model for the role is: Hybrid. #LI-hybrid

You will be mainly accountable for:

• Identify, map, and re-engineer critical business subprocesses of the opportunity to cash process for scalability and efficiency. Document business process workflows and support with writing work instructions.
• Lead cross-functional workshops to improve collaboration and reduce manual work in systems and workflows and translate needs in solutions and identify and build automation solutions such as SharePoint lists, Power Automate flows, Power Apps to support the streamlining of processes and enhancing of productivity.
• Identify and implement SAP usage improvements or changes (automation, expanding system usage, new functionalities...) pertaining to the Sales & Distribution module and create dashboards and other reports to support the day-to-day day needs of the order execution and inside sales teams.
• Lead the testing and validation for software changes (e.g. SAP, Salesforce, ABB webshop) and train employees to ensure seamless transitions and minimal disruption. Escalate issues and work with local and global software owners to resolve application problems/bugs or to implement changes.

Qualifications for the role:

• Bachelor's degree in industrial engineering, Business Administration, Operations or related field.
• 5+ years of relevant work experience in process/continuous improvement, in a manufacturing environment.
• Proficient technical skills. Experience with ERP and CRM systems (SAP and Salesforce preferred), Power BI or Tableau, low code platforms.
• Strong analytical skills, self-motivated, goal-oriented, efficiency driven.
• Strong skills in process mapping and cross-functional collaboration.
• Ability to effectively communicate with individuals at all levels of the organization and influence key stakeholders.
• Candidate must already have a work authorization that permits them to work legally for ABB in the United States.

More about us ABB System Drives is the market leader in high-power, high-performance drives, drive systems

and packages for industrial process and large infrastructure applications, and a leading supplier of

power conversion equipment for renewable energy and other applications. The Division offers global support to help customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory 1 | Digital Customer Success Manager We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.