Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Type
On Site
Job Summary
Responsible for the development, validation, technical support, and sustaining activities related to the applications, databases, and reporting used to support Manufacturing. Work at the intersection of software development and manufacturing, ensuring that our production systems and processes are efficient, reliable, and compliant with industry regulations.
Essential Functions
- Software Validation activity related to business applications
- Develops reports and data extracts to support the production processes, performance metrics, investigations and continuous improvement activities.
- Database development and admin of the SQL Databases servers that support manufacturing process. Server configuration, performance analysis/tuning and problem resolution using database performance and analysis tools. Development of stored procedures and user-defined functions.
- Software Development of discrete, complementary applications to MES and other databases. Software design of VB.net applications to support the applications as required by Operations. Perform systems analysis, software design, validation, implementation, training and support consistent with Systems Development Life Cycle (SDLC) methodology
- Create and maintain necessary documentation for compliance purposes, including validation protocols, test reports, and risk analysis
- Windows Server administration and monitoring of the servers. Analysis and problem resolution related to the underlying servers supporting the database and reporting applications
- Liaison with IT, R&D and other members of the Manufacturing Engineering Group to ensure the process and designs are compatible with the operations database systems
- 3rd Tier Desktop Support of Production computers
Required/Preferred Education and Experience
- Bachelor's Degree in computer science, software engineering, or related field required
- Master's Degree in computer science, software engineering, or related field preferred
- 4-6 years of database management, report writing and Microsoft technologies experience with emphasis on VB.net/SQL/Access required
- 4-6 years of proven experience with software validation and verification processes, including compliance documentation and risk management required
- 4-6 years of experience with Camstar/Siemens Opcenter MES, ROBAR, Bartender, and Oracle preferred
- 4-6 years of experience with SQL, Python, VB.net preferred
- 4-6 years of experience with Tableau, SSRS, Power BI preferred
- 4-6 years of experience with Agile/Scrum, ITIL, and SDLC preferred
Knowledge, Skills and Abilities
- Ability to work with cross-functional teams, including manufacturing, engineering, quality assurance, and IT, to ensure the seamless integration of software solutions into manufacturing operations
- Ability to communicate, socialize and coordinate technical matters effectively throughout the organization.
- Familiarity with database management, data analysis, and visualization tools (SQL, Excel, Power BI).
- Works well under pressure and maintain composure during difficult customer Interactions
- Project management skills with demonstrated ability to meet schedule and cost targets
- Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.
- Participate in process improvement initiatives and identify opportunities to introduce new software technologies to further streamline production processes.
- Working knowledge of manufacturing processes, MRP systems, Lean Manufacturing and Six Sigma.
- Understanding of regulatory standards related to medical device manufacturing, including FDA 21 CFR Part 820, ISO 13485, ISO 14971.
- Familiarity with FDA QSR documentation requirements a plus
- Effectively communicate with all levels to maintain relationships and cooperation in pursuing business goals.
Preferred Languages
Travel Requirements
- 5% occasional travel to other ZOLL sites
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Talking - Occasionally
- Hearing - Occasionally
- Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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