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Strategic Sales Process Specialist (flexible location)

ABB Inc.
United States, North Carolina, Cary
12040 Regency Parkway (Show on map)
Apr 30, 2025
Strategic Sales Process Specialist (flexible location) At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
That's our story. Make it your story.

This position reports to

Global Channel Manager

Your role and responsibilities

Join our team as a System Drives Strategic Sales Process Specialist, where you'll take full ownership of our Customer and Opportunity Management processes. In this role, you will develop, optimize and be responsible for hands-on enhancement of sales processes, sales tools and workflows to align with divisional priorities, ensuring seamless usage an d adoption across our sales organizations. Your expertise will drive efficiency, data quality, and sales effectiveness, empowering teams to perform at their best while streamlining operations.
In this role as Division's Global Champion for Customer & Opportunity Management , you take an ownership of development and maintenance of Customer & Opportunity Management processes and tools (currently Salesforce and CQP).
If you're passionate about improving processes and making a meaningful impact, this opportunity is for you.
The work model for the role is: hybrid; #LI-Hybrid
The role is contributing to the Motion / System Drives division globally.
You will be mainly accountable for:
*Process Ownership & Optimization; Oversee customer and opportunity management processes, ensuring they are streamlined, integrated into tools, and effectively executed across sales teams. Represent the division in cross-business development initiatives.
*Implementation & Adoption; Act as a Division Champion, driving usage and adoption of processes and tools, managing change, ensuring data quality, and collaborating with Division M&S Management to align SFDC with business needs.
*Support & Training; Provide training, create guidelines, and actively support global and local teams to maximize tool efficiency. Promote best practices in sales productivity, planning, forecasting, and collaboration.
*Tool & Data Enhancements; Collect feedback, initiate change requests, lead testing, and maintain dashboards and reports (SFDC, PowerBI) for global and division-specific priorities.

Qualifications for the role
  • Degree in Engineering, IT, Business Processes or similar.
  • Minimum 5 years of experience with sales, processes, Salesforce, PowerBI and quotation tools.
  • International business and global collaboration experience are benefits
  • Experience of using Salesforce.com (and possibly also CQP - Common Quotation Platform) preferably on advanced level.
  • Project and change management, leadership skills and good interpersonal skills.
  • Capability to deliver clear written and spoken messages and influence without line management authority.
  • Collaborative team player.
  • Comfortable using written and spoken English as a working language.
  • Advanced IT skills as well as Power BI understanding will be beneficial.
More about us

ABB System Drives is the market leader in high-power, high-performance drives, drive systems and packages for industrial process and large infrastructure applications, and a leading supplier of power conversion equipment for renewable energy and other applications. The Division offers global support to help customers, partners and equipment manufacturers with asset reliability, performance improvement and energy efficiency in mission critical applications.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.

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