Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
We're seeking a qualified individual to join us as an Identity Management System Administrator. The ideal candidate should possess an advanced understanding of system administration, with comprehensive knowledge of Active Directory systems, Exchange servers, and Single Sign-On (SSO) infrastructure. Your primary responsibilities will revolve around monitoring, troubleshooting, and resolving IDM tickets for various incidents and requests.
Responsibilities
Provide white glove customer service for end users experiencing issues
Troubleshoot problems related to Exchange 2013/2010, Windows Server 2008/2012, and Office 365
Active Directory domain administration and AD/LDAP functionality (replication, sites/services, DNS, etc.)
Monitor AD, DNS, and DHCP environments
Basic Group Policy Management
User lifecycle management
Troubleshoot SSH public key configuration files
Write basic scripts (PowerShell, Apple Scripts, Bash [shell scripting])
Perform basic Microsoft systems administration: troubleshooting, break/fix scenarios, maintaining backups, monitoring, etc.
Single Sign-On (SSO) environment support and administration (e.g., OKTA)
Google Apps environment support and administration
SecureID RSA support and administration
Skills
Minimum of 3 years of experience as a system administrator in a similar role
AD/LDAP, Exchange, and SSO configuration and support experience required
Ticketing system experience (ServiceNow, Jira, ZenDesk) required
MCSA certification is a plus
Google Apps administrative experience is a plus
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Compensation
Estimated Pay Range: $38.89-$40.00
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies
Apr 22, 2025