MedEligible Specialist

Allina Health
life insurance, tuition reimbursement
United States, Minnesota, Brooklyn Park
Apr 17, 2025
Number of Job Openings Available: 1 Date Posted: April 16, 2025 Department: 81030649 Medical Eligible Services Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: None Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: 1.0 FTE (80 hours per 2-week pay period) 8-hour day shifts, no weekends, no major holiday's Job Description: Assist patients, authorized representative, power of attorney, guardian and/or spouse with access to financial assistance resources in accordance with regulatory compliance. Maintains patient confidentiality and ensures financial health. Determine eligibility for state, federal and hospital programs and provides assistance, including gathering financial documentation and advocating on behalf of the patient. Principle Responsibilities Applying for Financial Programs Reviews hospital staff referrals and confirm patient's discharge needs with the social worker, financial counselor, care coordinator and other appropriate hospital staff Visits patient's bedside in hospital room to educate patient on programs they are eligible for, complete appropriate paperwork and serve as a liaison between the patient, hospital staff, state, federal and facility assistance departments Collaborates with and verify legal appointment of authorized representative, power of attorney, spouse and/or guardian to obtain additional information for incapacitated patients Maintains all documentation and accuracy of patient records Administrative Duties Submits process change requests to ensure companywide growth and development Assists with new MedEligible staff training Assists with the education of new Allina employees from other departments De-escalates basic situations including customer needs Special projects as directed by leadership Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description 2+ years of customer service, call center, medical, insurance, or collections experience Preferred Qualifications High school diploma or GED Associate's or Vocational degree 1+ years of health care accounts receivable experience 1+ years of experience working with patient advocacy Licenses/Certifications Valid Driver's License required upon hire - MN and WI residents must obtain a valid driver's license in their state of residence within 60 days of employment Certified Application Counselor (CAC) in the state of Minnesota required within 90 Days Certified Notary Public in the state of Minnesota preferred within 90 Days Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $25.50 to $34.94 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Paid Caregiver Leave Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.