Gas Meter Supervisor | Rochester, NY

ACRT, Inc.
life insurance, paid time off, paid holidays, sick time, long term disability, 401(k), retirement plan, company vehicle
United States, New York, Rochester
Apr 15, 2025
Bermex, Inc. About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Gas Meter Supervisor is responsible for overseeing the installation, maintenance, and repair of gas meters and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Gas Meter Supervisor plays a critical role in ensuring the efficient and safe operation of the gas meter system. *Salary Transparency: For those residing in New York, the salary for this role is at $80,000/year.* What You'll Do Supervision and Leadership: Supervise and provide guidance to a team of gas meter technicians. Schedule and assign daily work tasks to ensure timely completion of meter installations, maintenance, and repairs. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the installation of new gas meters and the replacement of outdated or malfunctioning meters. Ensure regular maintenance and calibration of meters to guarantee accurate readings. Troubleshoot and resolve technical issues related to gas meters and associated equipment. Safety and Compliance: Ensure all work is performed in compliance with safety regulations and company policies. Conduct safety inspections and audits to identify potential hazards and implement corrective actions. Stay updated on industry standards and regulatory requirements related to gas meters and distribution systems. Record Keeping and Reporting: Maintain accurate records of meter installations, maintenance, and repairs. Prepare and submit regular reports on team activities, meter performance, and any incidents or issues encountered. Utilize computerized systems to track work orders, inventory, and other relevant data. Customer Service: Address customer inquiries and complaints related to gas meters. Coordinate with other departments to ensure customer satisfaction and resolve service issues promptly. Provide technical support and guidance to customers as needed. Manage inventory of meters, tools, and parts to ensure adequate supply for ongoing operations. Coordinate with procurement to order necessary equipment and materials. Implement inventory control procedures to minimize waste and loss. Other duties as assigned. About You Must Haves: Education: High School Degree or GED Must be 21 years of age or older. Must have at least 1 year of experience in gas meter installation, exchange, maintenance, or a related field. Proven experience in a supervisory or leadership role. Strong knowledge of gas meter systems, safety protocols, and regulatory requirements. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and make sound decisions under pressure. Nice to Have: 2 or more years of experience in gas meter installation, exchange, maintenance, or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Excellent leadership skills and ability to manage a team Exceptional flexibility in daily routines and route scheduling Project management skills Proven understanding of industry standards Adequate time management skills to facilitate worker efficiencies Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)