Maintenance & Courier Associate

The Freedom Federal Credit Union Difference

Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference.

This position is eligible for a $500 sign on bonus.

Summary:

The Freedom Federal Credit Union Maintenance & Courier Associate is responsible for providing support to Freedom branches through day-to-day and preventative maintenance ensuring safe and continuous operation and upkeep of the organization's resources. This role also is responsible for the timely delivery and transportation of documents, packages, and supplies between Freedom branches and external postal services.

Essential Duties & Responsibilities:

• Preventative Maintenance
  1. Complete daily, weekly, and monthly recurring tasks lists to ensure Freedom facilities are maintained properly.
  2. Including but not limited to interior and exterior check of each location to remove liter; debris; cleaning doors, windows, drive throughs, ATMs; drain cleaning.
• Routine Maintenance
  1. Completely maintenance items as they occur in the course of business to ensure Freedom facilities are maintained properly.
  2. Including but not limited to changing light bulbs, minor and routine painting, moving or repairing furniture, and plumbing.
• Courier Functions
  1. Provide delivery service including intra-branch deliveries to various Harford and Baltimore County sites.
  2. Pick up and deliver mail and packages to external postal service sites around Harford and Baltimore County.
• Facilities Scheduling and Documentation
  1. Provide updates and completion statuses on maintenance tasks and assignments.
  2. Notifies Management concerning the need for major repairs to lighting, heating and ventilating equipment and all other maintenance related items.
  3. Assists with scheduling appointments and working with vendors for routine maintenance.
• Vehicle Maintenance
  1. Ensures Freedom's vehicle is properly maintained according to manufacturer instructions, keeping such records organized and accessible.
  2. Maintaining cleanliness of vehicle interior and exterior to provide a positive company image.
• Inventory Management
  1. Maintaining inventory of maintenance supplies and equipment.
  2. Ordering and receiving supplies as needed.
  3. Assisting with the setup and dismantling of equipment and furniture.

Knowledge, Skills, and Experience

1. Technical Knowledge
   • Plumbing - basic plumbing to include changing washers, valves, drain cleaning.
   • Electrical - basic electrical to include changing light bulbs, replacing ballasts.
   • HVAC - basic heating and air conditioning to include cleaning and changing filters.
   • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
2. Communication Skills
   • Consistent verbal and written communication to ensure good information flow.
   • Active listening skills by giving full attention and asking appropriate questions.
3. Organization
   • Managing time and tasks to ensure productive and efficient completion.
   • Maintaining clean and orderly workspaces to ensure safety.
4. Customer Service Orientation
   • Create a welcoming environment for staff and members.
   • Actively look for ways to assist people.
5. Attention to Detail
   • Strong accuracy and attention to detail in tasks.
   • Ability to identify and rectify errors promptly.
6. Team collaboration
   • Willingness to assist colleagues and contribute to a positive work environment.
   • Strong team player with the ability to work collaboratively with others.

Required Experience

• High School Diploma or equivalent

• Minimum 2 years of experience in general maintenance including areas such as electrical, plumping, & HVAC
• Valid Driver's License
• Current Auto Liability Insurance
• Proficient in Microsoft programs

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance.

COMPANY INFORMATION:

Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org.

Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include:

• Paid time off Accrual of 17 days in 1st year of employment
• 11 paid holidays with an extra floating holiday for your birthday
• Medical, Dental, and Vision coverage - Single and Family options available
• Supplementary Health Benefit offerings including Critical illness insurance, Accident Insurance, and Hospital Indemnity Plans
• Life and AD&D Insurance, Short-Term and Long-Term Disability Plans
• 401k Retirement Plan with employer match options after 1 year, potential for additional discretionary contribution from the organization each year
• Tuition Reimbursement options of up to $5,250 each year

Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military/Veteran status and will not be discriminated against based on disability.

If you are a disabled applicant and cannot apply online, please contact Freedom directly at HumanResources@freedomfcu.org for assistance.