Sr. Office Assistant

Michigan Technological University

United States, Michigan, Houghton

1400 Townsend Drive (Show on map)

Apr 11, 2025

Department: Manufacturing and Mechanical Engineering Department (MMET)

Summary	This position supports the Manufacturing and Mechanical Engineering Department (MMET) with excellent customer service to faulty, staff, students, and visitors. This position provides professional administrative and clerical support functions for the MMET department and requires the ability to work with accuracy and attention to detail.
Responsibilities and Essential Duties	Provide excellent customer service to both internal and external customers in a professional, friendly, and courteous manner, independently respond to inquiries and provide information on established programs and services. Greet customers, receive, screen, route and/or respond to telephone calls, MMET department emails, and other correspondence Handle daily campus mail pick up and distribution. Send out UPS and FedEX packages. Order and maintain office supplies. Process check requests, purchase requisitions, invoices, banquet and entertainment forms . Utilize Microsoft Office Suite and Google Suite. Assist with special projects, events and department functions. Serve as department's equipment coordinator and track space usage information utilizing ASPIRE. Assist in creating publications as needed. Run reports using Banner, WebFocus and Digital Measures. Assist with preparing travel arrangements and process travel reimbursements. Maintain a departmental purchasing card and process Concur Reports. Assist with maintaining the department's final exam schedule, compiling course evaluations and course binder process. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in the University's continuous improvement initiatives. Perform other duties as assigned.
Required Education, Certifications, Licensures	* High school diploma, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities were attained.
Required Experience	* One year experience in secretarial or administrative support * One year experience in customer service * One year experience using personal computers and basic software packages including Microsoft Office, Google Suite, and Adobe
Desirable Education and/or Experience	* Experience using advanced features of word processing applications such as utilizing columns or tables, sorting, and mail merges * Experience using advanced features of spreadsheet/database software * Experience using Web Focus
Required Knowledge, Skills, and/or Abilities	Maintain confidential faculty, staff, student, and departmental files. Excellent interpersonal, customer service and oral/written communication skills. Demonstrated ability to independently organize and prioritize in a fast-paced environment Demonstrated ability to use judgment when dealing with confidential information. Demonstrated ability to meet deadlines. Demonstrated ability to work with accuracy and attention to details. Demonstrated ability to work effectively with frequent and multiple interruptions. Demonstrated knowledge of proper grammar, spelling and punctuation. Demonstrated ability to adapt to change.
Desirable Knowledge, Skills, and/or Abilities	Demonstrated ability to work independently and take the initiative to solve problems. Demonstrated ability to work as a member of a team and contribute to the overall smooth operation of a service environment. Demonstrated ability to learn new computer skills. Demonstrated knowledge of University policies and procedures.
Work Environment and/or Physical Demands	The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is occasionally required to stand; walk; and stoop, kneel, or crouch. * The employee is frequently required to reach with hands and arms. * The employee is frequently required to reach with hands and arms. * The employee is regularly required to sit; talk or hear; and use hands to finger, handle, or feel and object. * Specific vision abilities required by this job include close, distance, color and peripheral vision; and the ability to adjust focus. * The employee may regularly be required to lift up to 50 pounds. * The noise level in the work environment is usually moderate.
Required Training and Other Conditions of Employment	Every employee at Michigan Technological University will receive the following 3 required trainings; additional training may be required by the department. Required University Training: * Employee Safety Overview * Anti-Harassment, Discrimination, Retaliation Training * Annual Data Security Training * Annual Title IX Training Background Check: Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Full-Time Equivalent (FTE) % (1=100%)	1.00
FLSA Status	Non-Exempt
Appointment Term	12 months
Shift	1st Shift
Pay Rate/Salary	Contractual. External candidates will receive the minimum amount ($16.74/hr).
Title of Position Supervisor	Department Chair
Posting Type	Internal & External Posting
Dependent on Funding	No
Special Instructions to Applicants (if applicable)	UAW Posting: 4/8/2025 - 4/14/2025 External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or accommodations during Michigan Tech's hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.