Administrative Assistant, TCO

Committed to serving global societal needs. ASTM International positively impacts public health and safety, consumer confidence, and overall quality of life. We integrate consensus standards - developed with our international membership of volunteer technical experts - and innovative services to improve lives...Helping our world work better.

ASTM provides an excellent compensation and benefits package including:

* Undergraduate and Graduate Tuition Reimbursement

* Comprehensive medical, dental, vision, life and disability insurance

* Paid holidays, vacation and sick leave

* 403(b) plan with company match

* 100% company-funded defined benefits pension plan

Position Purpose

Incumbents provide a wide range of basic and more complex administrative support services for the Technical Committees, including some computer operations support for electronic voting by Committee members.

Organization Role

This is a mid-level administrative support position reporting to one of the Directors, Standards Development. There is a "pool" of several position incumbents who are engaged in a wide variety of committee activities involving direct contact with TCO Directors and Managers, committee officers as well as a number of other internal and external contacts. Responsibilities require application of some discretion and judgment but generally follow established procedures and precedents.

The position functions as an individual contributor. It has no supervisory responsibilities, but may occasionally provide work direction to others.

Responsibilities

1. SUPPORT TECHNICAL COMMITTEE OPERATIONS

Key/Representative Activities:

* Supports 4 to 5 staff managers.

* Solicits, posts/distributes main committee and subcommittee information (minutes, ballots, agendas, etc.).

* Prepares ballots, ensuring that all requirements are met.

* Prepares meeting schedules coincident with meeting announcements, in addition to application reports and crystal reports.

* Communicates with committee officers and members, and processes requests for membership, meetings, standards and ballot information.

* Maintains word processing files for bylaws, committee reports, standards.

* Helps members navigate the website and members tools.

* Proficient with in-house systems such as MCS, meetings registration and Committee Operations Warehouse.

2. COMMITTEE WEEK SUPPORT/CUSTOMER SERVICE

Key/Representative Activities:

* Travel to Committee Week and some independent meetings to provide administrative support services.

* Answers non-technical inquiries, as needed.

* Coordinates responses to verbal, written, e-mail and fax inquiries pertaining to Standards Development.

* Assists with banquet events and setting up WebEx meetings

3. TEAMWORK

Key/Representative Activities:

* Understands role in team situations for given assignments.

* Works cooperatively with team members to accomplish work.

* Requests and provides assistance from/to team members as needed (effective utilization of team capabilities/resources).

* Engages and contributes to inter department task groups.

Minimum Requirements

* High School diploma and 2-3 years of general office experience.

* Facility with Microsoft Office applications.

* A customer service orientation; strong communications/interpersonal skills.

* Ability to travel, as needed.

Preferred Qualifications & Competencies

• General and business knowledge equivalent to a High School diploma (Associate's degree preferred) and at least two (2) years of progressive administrative and operational support service assignments, working with a wide variety of internal and external contacts and resources.
• Strong communication and interpersonal skills to effectively deal with ASTM colleagues, including external partners, ASTM Marketing/Customer Relations/Accounting staffs, committee participants, etc.
• Very good organizational skills.
• Advanced facility with PCs and applicable MS software.
• Sufficient manual dexterity for operation of PC keyboard and other standard office equipment.
• Ability to travel for committee week and other meeting events.

This job description is not intended to provide an all-inclusive listing of related job activities. Associates may be requested by management to perform other related activities in place of or in addition to those representative activities noted in this job description.

ASTM International is an Equal Opportunity / Affirmative Action Employer Minorities/Females/Disabled/Veterans.