Senior Manager Procurement Services

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
Works under minimal supervision to develop objectives, policies, and procedures for purchasing, master data management, and sourcing of goods and services across all institutional purchasing functions. Provides primary leadership and oversight of procure-to-pay automations and resolutions, customer service, and ServiceNow. Ensures staff uphold the highest standards of quality, integrity, and ethics, while complying with all corporate and government regulations.

The Senior Manager Procurement Services will lead over three divisions. This position does fall under a hybrid work model and is 2 - 3 days per week in office.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor's Degree in Business Administration or related.
  Equivalent combination of relevant education and/or experience may be substituted for minimum requirements.

• Experience
  5 years related experience with three years at a supervisory level.

• Licenses and Certifications
  (CTCD) CERT TEXAS CONTRACT DEVELOPER certification must be obtained within 1-1/2 Yrs

Preferred

• Experience
  Experience in procurement, compliance, and contract management.
  Experience successfully managing staff in a complex multifunction organization.

• Licenses and Certifications
  (CTCM) Certified TX Contracts Manager Upon Hire

JOB DUTIES

• Provides leadership and direction for the Purchasing Management Team, including processing customer requisitions, vendor solicitation, evaluation and selection, issuance of purchase orders, and document retention. Manages customer and vendor relationships, service recovery, and resolutions of match exceptions and real-time backorders. Oversees purchase order confirmations and assists with supervising master data management activities for item master accuracy.
• Oversee enterprise ticket management system (ServiceNow) to ensure SLAs are achieved.
• Oversee the Recall protocol and reporting process.
• Develops procedural documents and SOPs/training tools that standardizes processes for Purchasing Operations.
• Oversees the supplier add process and coordinate with vendors to optimize service support for departmental systems and to optimize service for professional and departmental staff.
• Maintains awareness of vendor technology trends including how those directions will impact departmental systems and operations.
• Collaborate with other supply chain operational areas to design and implement solutions to supply chain issues and systems and strategy for Punchout suppliers; assists with onboarding and implementing new Punchout and eCommerce EDI suppliers.
• Coordinate with senior leadership on budget expenditures and scheduling.
• Drafts, reviews, analyzes financial and statistical data consistent with department guidelines and goals, which applies to cost improvement information that supports supply chain and utilization management efforts.
• Interviews, hires, trains, supervises, and conducts coaching and staff development. Manages performance evaluations and addresses personnel issues within their area of responsibility. Provides structure, direction, and accountability on projects, prioritizes staff workflow, and mentors staff, offering development opportunities including cross-training.
• Develops and maintains effective relationships with internal and external customers and serves as a principal liaison between customers and operations. Assist and/or coordinate bidding and proposal processes.
• Assists in activities related to the Historically Underutilized Business (HUB) Program.
• Assists with developing and implementing internal policies and procedures to facilitate and expedite the acquisition of supplies, equipment, and services.
• Assists in designing, executing, and ensuring the effectiveness of internal controls, providing reasonable assurance that operations are efficient, assets are safeguarded, financial information is reliable, and all applicable laws, regulations, and policies are followed.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!