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Training Manager
Family Community Medicine Job Summary Uses skills as a seasoned, experienced training professional to support the capacity building assistance needs of a wide range of social service providers for a county-wide initiative aimed at improving outcomes for Medi-Cal recipients, especially those with the most complex needs. Co-develops new provider community engagement trainings, and works on complex social service program integration support, for a diverse group of new and existing providers. Demonstrates good judgment in selecting methods and techniques for delivering training sessions, presentations, and development programs. Receives general instructions and exercises judgment in selecting methods and techniques for the course and instructional improvement. Fully knowledgeable in course subject matter and program.
Involves designing, conducting, managing, and evaluating a capacity building assistance program in partnership with educational institutions, county-based agencies, organizations and services in Alameda County. Collects enrollment data, maintains education curricula inventory, and evaluates training program results. Functions as a community resource, provides leadership to volunteers and acts as subject matter expert for assigned program.
Under the general supervision of the Deputy Director of the Training & Health Equity Collaborative (THE Collaborative), the Training Manager is responsible for the implementation of our training offerings pertaining to our Alameda County Training Academy scope. The Training Manager is a member of THE Collaborative's project management team and is responsible for developing, administrating, and managing specific training work in our group.
To support this high-profile portfolio of work, the Training Manager will be required to assist in the oversight of the training partners in their delivery of effective education, training, and capacity-building assistance programs. With guidance from the senior management team, this position will be the key liaison for our Alameda County Training Academy subject-matter expert bench requiring ongoing communication and excellent relationship management skills with program staff and faculty. The Training Manager will be responsible for identifying areas of support, providing guidance and technical assistance, and reviewing annual scopes of work and reports. They will implement the training and technical assistance plan for the Training Academy, including asynchronous and web-based learning projects. They will collaborate to prepare regular progress reports for funders and assist in competitive applications. They will develop collaborative relationships with staff within other training programs within THE Collaborative portfolio, UCSF, and the wider training and capacity-building assistance provider community. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $52,800 - $112,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The Training & Health Equity Collaborative (THE Collaborative) is housed in the Department of Family and Community Medicine (DFCM), under the guidance of a senior management team. THE Collaborative is the administrative unit that has had domestic and international training grants and has been funded at the federal and state level as the prime recipient, as well as subcontracts from various universities and agencies. THE Collaborative's portfolio of programs includes the Pacific AIDS Education & Training Center, the West Region Care & Wellbeing Center, and the Alameda County Training Academy.
The Alameda County Training Academy supports capacity-building assistance efforts to improve coordination and strengthen client engagement in the provision of social services for people without housing and high utilizers of medical and behavioral health services. This program is administered through Managed Care Plans in Alameda County: Alameda Alliance for Health in partnership with Anthem Blue Cross, to support workforce development for whole person care within this East Bay County. This new training program builds upon UCSF's previous work with Alameda County as the Skills Development Unit for the state-funded Whole Person Care pilot. This new project focuses on CalAIM goals to provide capacity-building assistance and support to Enhanced Case Management and Community Support providers in this county. Required Qualifications
- Associates degree in related area and / or equivalent experience / training.
- Continuing education in related field required.
- Minimum 3 years of experience managing training programs
- Skill in using business software systems in the completion of work assignments; i.e. Word, Excel, Access, PowerPoint, Slack, Outlook
- Strong oral and written communication skills
- Strong ability to think creatively and independently on concepts requiring advanced analytical skills
- Expert people skills and the ability to work with diverse groups to achieve results
- Intermediate-to-advanced training skills, with a focus on the health and wellbeing of populations most impacted by systemic racism
- Strong ability to work well with internal and external peers, managers, and community stakeholders
- Intermediate-to-advanced skills with distance-based convening platforms, such as webinar technologies, Zoom, and other communication tools.
Preferred Qualifications
- Bachelor's Degree
- Advanced degree in a related area and/or equivalent experience/training. MPH, MPA, MHA, or another related graduate degree
- Minimum 3 years' experience in training program management. Experience working in multidisciplinary programs, and/or community health care settings
- Experience designing state-wide training programs, chronic care training programs
- Knowledge of statewide training landscape; FQHCs, FQ Training Centers, etc.
- Knowledge of the impact of chronic diseases such as HIV, diabetes, hypertension, etc.
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 005838 CMTY EDUC SPEC 3 Job Category Administrative Support Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Location San Francisco, CA Additional Shift Details M-F, 8:30-5PM |
University of California - San Francisco
Apr 10, 2025