Software Engineering Manager

Work Location Type:Hybrid

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation:

The anticipated base pay compensation range for this position is$120,400.00 to$200,700.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

As an Engineering Manager, you will oversee the health of development teams and their members. You are a career development mentor for all members of the teams they manage. An overseer of the collective skills of the teams as well. To this end, they will make plans and find opportunities for upskilling any engineers who may report to them. You are also responsible for the performance management of team members.

You will manage a team of technical people on a software development team. Up to a maximum capacity of approximately (15) people, who may align to a large complex domain and architecture.

You will report to the Director, Product Engineering and will be based in either Lake Forest, IL or downtown Chicago on a hybrid basis (8 days per month). We will consider candidates seeking relocation to the Chicago area, and providing relocation assistance.

You Will:

• Promote an engineering mindset into the team through coaching, mentoring, and partnering with practice leads.

• Not directly hands-on coding, but understands how to code and develop a workload to production.

• Understanding of AWS, containers, and ability to step back to support a hybrid ecosystem.

• Ensure that all members of a development team (Tech Lead, Software Engineer, QE) have the skills and tools required to achieve their best work.

• Connect people with upskilling needs to the proper resources and acts as a coach towards those efforts.

• Assist teams in the removal of impediments, especially when coming from outside the team.

• Use metrics to monitor the health and productivity of the teams and to understand capacity limitations for forecasting possible headcount changes.

• Participate in headcount planning and other operational meetings with other levels of management.

• Monitor the daily health of the team to stay informed about how their assistance/coaching the team in the delivery of their commitments/forecasts can improve outcomes.

• Create/Promote a culture of team autonomy, continuous improvement, and sustainable pace within the teams that they manage.

• Manage staff through processes including feedback, career development, performance reviews, performance improvement.

• Represent the team in Architectural and Product discussions, Technical Demos or Operating Reviews.

You Have:

• 10+ years of work experience in a technical capacity. Experience with people management or team leadership.

• A Bachelor's degree in Business (or Management), Computer Science, Engineering, or related discipline, or equivalent work experience is required.

• Understand how to identify opportunities for upskilling people they manage and how to improve others.

• Deep passion for servant leadership and the knowledge of how to apply these principles from the perspective of people management.

• Passion for Agile principles and processes and an understanding of how to monitor team health.

• Knowledge of business and strategy, financial planning and budgetary management

• Experience with the Performance review process including goals agreement, career development, P&D and feedback.

• Understanding of Event-driven architecture (using Kafka, AWS SQS etc.)

• Understanding of designing for highly available and resilient systems at scale.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.