Senior Associate, Fixed Income Sales Support

What is the Opportunity?

Are you someone who thrives in a fast-paced environment and enjoys the complexity of post-trade operations in Capital Markets? As a Senior Associate in Fixed Income Sales Support, you'll be part of a dynamic Middle Office team that serves as the critical link between the Front Office, Clients, and the Back Office. This role is central to ensuring seamless post-trade processes and maintaining our high standards of operational excellence and client service.

You'll be the go-to subject matter expert within your team, overseeing daily workflows, supporting junior staff, and driving process improvements that align with the broader business strategy. If you enjoy solving problems, managing complex workflows, and contributing to efficiency and risk mitigation initiatives, this role is for you!

What Will You Do?

• Act as a subject matter expert and first escalation point for daily operational activities across Fixed Income products.

• Lead or supervise junior staff or teams, offering guidance, training, and oversight to ensure seamless process completion.

• Proactively support trade flow activities from execution to settlement across multiple platforms and ensure trade accuracy.

• Partner with internal teams (Sales, Clients, Back Office, KYC, and Client Data) to onboard accounts, resolve settlement issues, and facilitate client documentation for trade readiness.

• Allocate trades to appropriate client accounts and confirm trade details via electronic systems or email.

• Monitor and resolve fails, DKs, or settlement discrepancies in a timely and professional manner.

• Perform and follow daily and monthly controls, reconciliations, and reporting to uphold risk mitigation standards.

• Coordinate closely with internal systems like GoldTier and tools like Bloomberg and TradeWeb to manage client data and trading processes.

• Contribute to projects aimed at enhancing process efficiencies, reporting metrics, or control improvements.

• Maintain a high level of professionalism and commitment to superior customer service in all post-trade interactions.

What Do You Need to Succeed?

Must-Have Skills and Experience:

• Minimum of 8 years of relevant experience in Capital Markets, preferably in Operations or Middle Office roles within Fixed Income.

• Strong subject matter expertise across trade support functions, particularly for products such as Treasuries, Mortgages, Corporates (Investment Grade & High Yield), CLOs, and Term Loans.

• In-depth knowledge of settlement methods (FED, DTC, Euroclear, Crest, CDS) and vendor platforms like TradeWeb, Market Axess, Omgeo, FIX, and Bloomberg.

• Proven ability to manage end-to-end trade lifecycle processes - from trade execution through to final settlement.

• Exceptional time management skills and the ability to meet strict deadlines while multitasking in a high-pressure environment.

• Experience supervising junior team members or interns, including task delegation and development support.

• Strong communication skills and the ability to adjust messaging depending on the audience (Front Office, Clients, Back Office).

• Familiarity with internal tools and controls including blotter reconciliation, end-of-day reporting, and KPI tracking.
  
  Nice-to-Have:

• Working knowledge of TOMS and Fenergo System, Excel experience with Macros, Pivot Tables and V-Lookups a plus

• Project management or process improvement experience.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $100,000 - $115,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.