Retail Training and Advocacy Specialist

Purpose of the Job

For the Retail Marketing team, our very simple goal is to bring the best of our client's innovation - from products and services to partnerships and brand experiences - to even more people around the world. We work with teams across our client's organization, as well as in close collaboration with outside retailers, operators, manufacturers and many others, to bring our shared vision to life. If you have a passion for creating amazing customer experiences and for technology - and want to join a growing team as we embark on this - then this might be the role for you.

As a Retail Training and Advocacy Specialist, you will support the Retail Marketing team in developing and executing engaging Hardware Partner events both in the offline and digital spaces. You'll directly contribute to craft the best possible event experience for different customers and drive business results for our client team. You will also support the team on parallel marketing activities that are directly related to partner events and activations, such as development of compelling communications and content management of digital properties.

Key Responsibilities

• Support the development and execution of Partner events: Work alongside experienced colleagues to create engaging events for third-party retailers and select partners. Gain hands-on experience with event planning, logistics, and execution.
• Assist with campus visit events: Help organize and manage a 3-day campus visit program for sales partners, developing your project management and communication skills.
• Manage event logistics: Collaborate with client teams and agencies to ensure all event details are handled smoothly, gaining valuable experience in project coordination.
• Create field-facing kits: Work with agencies to develop creative materials and production for two promotional kits, contributing to the marketing campaign's success.
• Maintain event calendar: Ensure deadlines and resources are met for multiple events, learning how to prioritize tasks and manage stakeholders effectively.
• Track event performance: Collect key metrics and create clear reports for client stakeholders, developing your data analysis and presentation skills.
• Craft compelling communications: Write engaging content for various audiences, including digital platforms, event guests, and internal stakeholders, honing your writing and communication skills.
• Proven ability to manage one-off projects: Write briefs, perform creative and/or review, seek out cross-functional alignment and approvals, and set up calendar holds with Channel Owners.
• Strong liaison skills: Serve as a bridge between agency and Channel Owner, setting up meetings and handling correspondence with vendors (content, kits, events, production).

Knowledge, Skills + Experience

• Bachelor's degree (or equivalent experience) preferred, with 5+ years of experience in a marketing or related field.
• Proficient in Adobe Suite
• Experience supporting event planning and execution in a project management or coordinator role.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and thrive in a fast-paced environment.
• Detail-oriented and proactive approach to problem-solving.
• Willingness to learn and grow in a dynamic team environment.
• Knowledge and / or previous experience managing agencies.
• Advanced writing skills and confident presentation.
• Ability to thrive in an ambiguous and dynamic environment and solve problems.

For enter California applicants: The salary range for this position is $120,000 to $125,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, certifications and work location. This range may be different in other locations due to differences in the cost of labor.

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Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.

• United States