PFM (Vienna)
 TEKsystems | |
$20.62 / hr
| |
life insurance, sick time, 401(k), retirement plan
| |
 United States, Virginia, Vienna | |
 Apr 08, 2025 | |
|
*Job Title: PFM (HQ)* Job Description Provides consumer credit counseling and administers debt management services. Recovers loan payments that might otherwise have been lost due to members' financial difficulties.
Responsibilities * Provide consumer credit counseling to members. * Administer debt management services effectively. * Recover loan payments that might otherwise have been lost due to members' financial difficulties. * Evaluate member needs and provide appropriate solutions. * Apply innovative approaches to solve technical design issues. * Perform systems analysis, workflow, and procedural analysis as needed. * Utilize word processing and spreadsheet software effectively. Essential Skills * Experience in collections, sales, retail, administrative, and customer service. * Proficiency in insurance and banking collections. * Competence in working with multiple systems. * Empathy towards members' situations. * Strong critical thinking skills. * Working knowledge of consumer and credit card collections systems, policies, procedures, and practices. * Effective communication skills. Additional Skills & Qualifications * BS or Associate degree with retail or sales experience preferred. * HS Diploma with collections or call center experience. * Financial background or banking experience preferred. * Computer literacy. Why Work Here? Our team-oriented environment encourages collaboration and innovation. We value empathy and critical thinking, offering opportunities for professional growth and development. Join a dynamic team with aggressive goals and a commitment to providing exceptional service to our members. Work Environment You will be working in a high call volume environment with a strong emphasis on teamwork. Our workplace is fast-paced and goal-oriented, requiring employees to be adaptable and proactive in their approach. Dress code is business casual. Job Type & Location This is a Contract to Hire position based out of Vienna, Virginia. Pay and Benefits The pay range for this position is $20.62 - $20.62/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Vienna,VA. Application Deadline This position is anticipated to close on Apr 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |