Project Manager - Scrum Master

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: This position is a servant leader of highly collaborative development team practicing Agile and delivering to the business in an iterative manner, using Agile best practices, continuous improvement, and leading without authority. Ideal candidate enjoys fast-paced environment, thrives under ambiguity and embraces change passionately. They help their team adopt and improve on the Scrum Agile methodology. Coaching their team to higher levels of maturity by continually improving their process, and ensuring that they adhere to the Scrum/Kanban framework. Key skillsets and competencies will be a blend of Traditional Project manager and Agile Scrum Master.

JOB ROLES AND RESPONSIBILITIES:
1. Facilitate Scrum agile team ceremonies for one multiple Scrum/Kanban team, such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
2. Enable the team to become high performing, predictable, empowered and self-organized
3. Coach and guide the team in Agile delivery best practices, foster an agile mindset and a culture of continuous improvement
4. Ensure team works at a sustainable pace and protect the team from external distractions
5. Measure team delivery maturity and performance, and review the metrics with the team to identify improvement opportunities
6. Capture, maintain, and report KPIs
7. Assist with, and/or, participate in, PI Planning
8. Assist with release planning and deployment activities, as needed

1. Participates in the Scrum Master Community of Practice sharing ideas, observations and opportunities for improvement
2. In addition, Project management responsibilities include:

• Project Coordination:

Manage dependencies between projects, ensuring smooth collaboration and communication between different teams.

• Risk Mitigation:

Proactively identify potential risks, develop contingency plans, and address issues that may impact team success.

• Stakeholder Management:

Maintain regular communication with key stakeholders, including senior leadership, project teams, and external partners, providing updates and addressing concerns.

• Performance Monitoring:

Track progress against program metrics, identify areas for improvement, and implement corrective actions as needed.

• Reporting and Analysis:

Prepare regular program reports, analyze data, and present key insights to stakeholders.

1. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on projects that may not be clearly defined. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through prior Scrum Master, project management and/or Scrum team experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action.