Hospitality Assistant

MultiCare Health System
paid time off
United States, Washington, Puyallup
400 15th Avenue Southeast (Show on map)
Apr 07, 2025
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0 Shift: Various Schedule: Split Schedule - Sunday: 0800 to 1630, Monday-Wednesday: 1130 to 2000, Thursday and Friday: OFF, Saturday: 0800 to 1630 Position Summary The Hospitality Assistant is responsible for greeting and directing patients and visitors as they enter the hospital's Main Lobby. This position coordinates with Patient Access to facilitate the registration process in a timely manner, and assists with the patient access process when necessary. This position works on the front line with constant patient and visitor interaction. Work situations are varied and require an individual with the ability to respond to patients and families with compassion, respect, and understanding. This position requires strong customer service skills, diplomacy, and independent thinking. Requirements High school diploma preferred One year of customer service experience, preferably in a hospital setting Six months experience in a hospital admitting department preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.09 - $25.22 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.