Digital Workplace Senior Endpoint Engineer

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.

If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.

Our Digital Workplace Senior Endpoint Engineer would be in Indianapolis, Indiana at our Morris Street location.AES is a Fortune 500 global power company that operates on four continents. Check us out!

Position Summary:

The Digital Workplace Sr. Endpoint Engineer will be part of a global team delivering innovative technology with a strong focus on user experience. The role within the Digital Workplace Experience team is crucial in the definition and delivery of technologies supporting end-user computing services at AES. This includes device management, end-user hardware, and printer management, providing an excellent user experience balanced with consistency, supportability, and data security.

This position focuses on endpoint configuration management (PCs, tablets, phones), application deployment, client virtualization, process and procedure development, and printer management.

What You'll Do:

• Comprehensive understanding of managing the Windows PC platform in a global enterprise environment, including the creation and maintenance of software deployment packages.

• Deliver exceptional user experiences with a high standard of execution and ownership.

• Advocate for automation by identifying and implementing process improvements to ensure scalability and support self-service capabilities.

• Manage endpoint virtualization platforms, ensuring smooth operations and optimal performance.

• Evaluate software requests and make recommendations based on industry best practices and business needs.

• Provide advanced technical analysis and troubleshooting for complex issues, ensuring timely resolution.

• Develop and maintain technical documentation for processes, procedures, and configurations.

• Analyze identified vulnerabilities and work within a team to develop and deploy effective mitigation plans.

• Share functional expertise to develop, implement, and support new service standards, processes, procedures, and controls, ensuring integration with key requirements.

• Provide technical guidance to team members, collaborate with vendors, and help develop technical specifications.

• Ensure budget requirements are met while managing technical specifications and project implementations.

What You'll Need:

• Bachelor's degree in a related field or equivalent technical school, training, and experience.

• 3+ years of experience in Intel-based system administration and PC system management.

• Strong knowledge in:

  • Microsoft Endpoint Manager (Intune and Configuration Manager).

  • Endpoint Virtualization (VMware, Azure, Remote Desktop Services Host).

  • Mobile Device Management (iOS and Android)

  • Microsoft Endpoint Security Platforms.

  • Active Directory, Windows Autopilot, SQL Reporting, PowerShell.

  • Desktop Application Deployment (using Intune, SCCM).

  • Operating Systems: Windows 11, macOS, iOS, Android.

  • Practical knowledge of Microsoft Office (Outlook, Teams, Excel, PowerPoint).

• Ability to work under pressure, manage multiple tasks simultaneously, and meet project deadlines.

• Strong team player with excellent communication skills, initiative, adaptability, and resilience.

What You'll Need to Succeed:

• Initiative: You are a self-starter who actively takes ownership of tasks and contributes to team success.

• Adaptability: You excel in managing change and challenges with an open mind and problem-solving approach.

• Resilience: You learn from failures, solve complex problems, and continuously improve.

• Communication: You collaborate effectively, ensuring all stakeholders are informed and engaged, and help drive operational success.