Change Management Director

Requisition ID:882650

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION
The Change Management Director will lead strategic change initiatives, both developing and executing strategies that align with business goals, drive stakeholder engagement, and ensure smooth transitions. The role will focus on equipping employees with necessary skills, integrating changes into workflows, and ensuring long-term adoption.

MAJOR DUTIES AND RESPONSIBILITIES

• Align change initiatives with business objectives for long-term sustainability.
• Design a structured Change Management Plan using methodologies like ADKAR, Kotter's 8-Step Model, and Prosci frameworks.
• Define milestones, deliverables, and a roadmap for efficient execution of change initiatives.
• Conduct impact assessments to evaluate organizational, operational, and cultural implications.
• Identify risks to business continuity, develop mitigation strategies, and create contingency plans.
• Build a Change KPI Scorecard to track and optimize the change initiative's effectiveness.
• Establish a Change Stakeholder Committee, ensuring engagement and alignment with the change vision.
• Develop a tailored Stakeholder Engagement Strategy, fostering leadership buy-in and employee adoption.
• Lead cross-functional collaboration to ensure alignment across teams and departments.
• Develop a Change Management Toolkit with training programs, guidelines, and best practices.
• Organize training sessions, workshops, and knowledge-sharing forums to build awareness and competence in new processes.
• Offer ongoing coaching and mentorship to leadership teams, ensuring they can champion the change.
• Map and analyze process changes, integrating new initiatives into workflows and operations.
• Create a Change Process Mapping document, showing before-and-after differences and strategic benefits.
• Collaborate with process owners to eliminate inefficiencies resulting from the change.
• Develop a Change Resistance Management Plan using Kotter's 8-Step Model and behavioral change frameworks.
• Identify and address resistance at all organizational levels with proactive strategies.
• Provide personalized support to employees, fostering adaptability and openness to change.
• Track progress using data-driven metrics, feedback, and performance indicators to ensure effectiveness.
• Implement a continuous improvement framework, refining strategies based on real-time feedback.
• Ensure long-term sustainability by embedding new ways of working into the company culture and operations.

BASIC QUALIFICATIONS

• Bachelor's in Business Administration, Human Resources, or related field.
• 10+ years of experience in change management, organizational transformation, or related leadership roles.
• Strong knowledge of change management methodologies (e.g., PROSCI, Kotter, ADKAR).
• Proven ability to engage and influence stakeholders at all levels.
• Experience in designing and executing training for change initiatives.
• Excellent communication, leadership, and analytical skills.
• Strong problem-solving and results-driven mindset.
• Proficiency with Microsoft Office.

PREFERRED QUALIFICATIONS

• Master's degree in Business Administration, Human Resources, or related field.

Pay Range: 172,869.60-240,179.20

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.