Sr Manager - Wi-Fi Hardware Development Engineering

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

The Senior Manager will be responsible for providing direction and leadership to designated staff. Developing and maintaining product integrity strategies and overseeing engineering initiatives. Coordinate and collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to ensure optimal customer experience. Responsible for developing capital budgets, purchasing, staff development, managing the support of existing products and the deployment of new products.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage engineering staff involved in the design, implementation, maintenance, enhancement and troubleshooting of product delivery platforms.
• Provide overall direction for all areas of engineering support for system locations regarding new and existing technologies and current operating standards.
• Consult with managers regarding technical operations and strategic planning of rebuilds, network operations and dispatch, new product development and deployment.
• Responsible for compliance with company engineering standards, policies and procedures.
• Monitor and provide guidance in the capital budget process to ensure projects are cost effective, completed on time, and on budget.
• Provide quality assurance support and direction to engineering staff regarding new or existing technologies, company technical quality assurance (TQA) standards.
• Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
• Monitor current procedures and tests performed in accordance with high quality customer experience and reliability.
• Perform other duties as requested.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to make decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively Ability to provide coaching and counseling when necessary
• Ability to supervise and motivate others
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Knowledge of company products and services
• Knowledge of Electronic theory, Federal Communications Commission regulations and Fiber Optic theory Effective leadership skills with proven ability to provide effective, results oriented direction

Required Education

• Bachelor's degree in Engineering or related field, or equivalent experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

Required Related Work Experience and Number of Years

• Project Management work experience - 3+
• Related leadership experience - 3+
• Engineering HFC and Networking experience - 7+

WORKING CONDITIONS

• Office environment Exposure to moderate noise levels
• Moderate Travel Required

PREFERRED QUALIFICATIONS:

• Experiencing shepherding new technologies through the Development Cycle from Ideation through post production support.
• Experience supporting a large team of diverse individuals (in mindset, language, culture, and communication styles).
• Experience working with large scale and long term Road-mapped deliverables, ensuring proper communications and planning to deliver on time with high quality and reliability.
• Experience balancing speed and quality, individual effort and collaborative success
• Experience with 802.11 technologies and able to develop new standards as they are written

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life

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