BIT Engineer, RF and Broadcast Systems

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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Duties and Responsibilities:

• Responsible for troubleshooting IP Network and Ethernet connectivity, including TCP/IP, multicasting, VPNs and packet routing.
• Maintains linear and non-linear content storage, transcoding and OTT delivery systems.
• Enables high availability of commonly used IP, SD/HD/UHD SDI digital video and digital audio systems.
• Monitors Quality Control, Quality Assurance, Post Production video and audio editing systems, and Motion Graphics systems.
• Demonstrates Strong Monitoring & Control system support and troubleshooting to maintain a stable, reliable on-air services.
• Responsible for ensuring the virtualization and scale-out NAS file systems, configuration, and permissions are kept up to date.
• Engages University team in Maintaining Active Directories.
• Provide support and resolutions to production applications such as the Adobe Creative Cloud Suite and DaVinci Resolve.
• Helps create clear SOPs, technical reference documents and drawings for operations and support users.
• Works closely with technical management and Internal Departments for optimum hardware/software selection, configuration and support.
• Responsible for the configuration of Windows, Mac, and Linux PC workstation/server operating systems and provide hardware component troubleshooting.
• Help to manage multi-channel automation systems, radio and television playback servers, support file-based workflows, and troubleshooting issues.
• Incumbent assists in maintaining production systems including virtual set calibration and troubleshooting and will be required to learn camera motion capture devices and 3D rendering software.
• Provide support and IT resolutions to broadcast scheduling software, broadcast automation software and other software used by AZPM team members.
• Installs, configures and performs routine maintenance on systems hardware and software including servers and operating systems. Creates and maintains user accounts.
• Installs, configures and maintains workstation hardware, software and peripherals. Evaluates workstation support needs; plans and implements maintenance, upgrades and training programs. Resolves hardware/software problems.
• Implements and monitors computer security and quality assurance procedures and maintains associated required documentation.
• Participates in research of current and emerging computing technologies.

Knowledge, Skills and Abilities:

• Ability to work effectively as part of a team or individually with minimal supervision.
• Ability to adapt quickly to new or unfamiliar technology and products using documentation and online resources.
• Solid written and verbal communication skills.
• Demonstrable troubleshooting and analytical skills.
• Strong organizational skills and proficiency in establishing priorities with multiple projects under tight deadlines.
• Ability to use SD/HD SDI waveform monitors to evaluate and interpret video and audio quality.
• Ability to use SD/HD SDI routing switchers and patch panels to connect SD/HD SDI sources to destinations.
• Ability to install and configure video/audio equipment.
• Ability to fabricate custom video/audio and Ethernet copper cable assemblies.
• Ability to perform routine, regular systems checks to document any anomalies.
• Working knowledge of video and audio encoding compression standards.
• Working knowledge of MPEG-4 encoders, MPEG Transport Stream analyzers and satellite transmission equipment.
• Working knowledge of asset management systems and automated workflows.
• Advanced working knowledge and experience with Ethernet packet analysis and/or Network performance management tools such as Wireshark, NetScout, InfoBlox, and LogicMonitor.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.
• Must be able to work at any time in a 24 X 7 broadcast environment.
• Must be able to lift 50 lbs.

• Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, and/or equivalent professional experience.
• Hands-on experience working in a broadcast and/or post-production environment.
• Experience configuring and troubleshooting network storage systems, switches, and routers.
• Experience in building, setting up, and configuring Windows, Mac, and Linux servers and/or workstations (experience with JAMF/JSS is a plus).
• Familiarity with radio or television traffic and automation systems such as Protrack, RCS, or Crispin.