Project Manager

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Provides project management oversight, monitoring, data collection, and analytical support as needed for projects within department.
• Works with project sponsor and project management team to identify project scope and ensure that objectives of project are met. Confirms with project sponsor that all project stakeholders understand the scope and deliverables of each project.
• Defines core processes and maps for current initiatives and assists with improvement design. Provides facilitation support at meetings as needed. Develops trusting relationships with leadership team across departments.
• Coordinates activities in defining the scope of projects, developing project plans, and ensuring forward momentum of projects toward stated goals. Tracks and monitors project work plans, including objectives, tasks and time frames to ensure deliverables are completed on time. Identifies and responds to changing project circumstances and communicate issues to project leadership.
• Facilitates and manages work group meetings in support of projects, as needed, including scheduling, agenda, and minutes.
• Provides project oversight to delegated vendors as needed to ensure timely, accurate and efficient delivery of services.
• Develops, coordinates and facilitates staff training for new processes.
• Prepares reports defining project progress.
• Implements and manages project changes and interventions. Provides solutions and handles issues as they may arise during implementation or after.
• Assists with troubleshooting operational issues, developing solutions and coordinating implementation.

Quality Care Management Only:

• Provide project management support for managed care initiatives (MCI) and medical expense management initiatives by tracking progress, managing timelines, and ensuring cross-functional alignment with clinical and financial teams.
• Act as a liaison between the Manager of Clinical Performance and Cost Optimization, internal stakeholders, and external partners to ensure project goals are met and key milestones are achieved.
• Assist in tracking and evaluating the implementation and outcomes of clinical initiatives, supporting data collection and reporting to measure progress against medical expense goals.
• Assist in tracking and evaluating the implementation and outcomes of clinical initiatives, supporting data collection and reporting to measure progress against medical expense goals.
• Collaborate with analytics teams to gather insights, interpret data, and generate actionable recommendations to drive informed decision-making.
• Develop and maintain project documentation, including dashboards, progress reports, and presentations for leadership and stakeholders.
• Contribute to the identification of opportunities for process optimization and assist in implementing enhancements to improve cost management and operational efficiency.
• Collaborate with large provider groups to support initiatives that align with shared goals, ensuring accountability through regular performance tracking and reporting.

Licenses and Certifications:

• Project Management Professional Certification or working toward certification preferred

Education:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field of study required

Work Experience:

• Minimum of three years project management experience required
• Strong knowledge of logical business process, i.e., developing and implementing operational processes required
• Effective oral and written communication and interpersonal skills required
• Ability to understand industry specific content and requirements required
• Demonstrated ability to lead both small and large teams effectively and be comfortable presenting and communicating to people across the organizational structure required
• Proficient in personal computer, preferably Microsoft Windows Word, PowerPoint, Excel and Access required