IT Manager

Zones
sick time
United States, Washington, Seattle
Apr 01, 2025
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.^TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: Full time Location: Seattle, WA Pay: $210,000 - $220,000 Hours: normal business hours This critical role oversees a team of six that conducts all IT (Information Technology) services for the WEA (Washington Education Association). The successful incumbent will manage and supervise the daily work and project implementation of this team. The IT Manager will develop proactive strategies and policies with an inspiring vision alongside this staff. The IT Manager reports directly to the Director of IT & Communications. What you'll do as the IT Manager The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Uphold diversity, equity, and inclusion in employment and governance for the WEA. Learn new technologies quickly in a fast-paced environment. Team Leadership Recruit, train, and mentor IT staff, fostering a culture of continuous learning. Ensure the safety, stability, integrity, and efficient operation of in-house IT systems that support the WEA and its staff. Supervise the IT support team to ensure timely resolution of technical issues. Establish best practices for troubleshooting, user support, and system maintenance. Cultivate a smoothly functioning, proactive, and efficiently running IT team. Ensure IT systems and tools are accessible and inclusive for all staff, including those with disabilities. Foster collaboration across departments and with external vendors. Analyze complex technical issues and implement effective solutions. Anticipate risks and implement preventative measures. IT Security & Compliance Management Oversee and direct the advanced administration, maintenance, configuration, and troubleshooting of servers, networks, and IT systems' security. Ensure compliance with relevant IT regulations (e.g., DOL (U.S. Department of Labor), GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), etc.). Responsible for mitigating security risks and assessing investment opportunities that may require action plans. Recommend and enforce policies that improve performance, scalability, and security of WEA systems and IT infrastructure. Create policies, structures, and standards in support of WEA's management, security, and the confidential nature of the IT infrastructure. Develop and implement IT policies, strategies, and initiatives to support organizational objectives. Collaborate with management to align IT solutions with organizational needs. Continuous assessment of current systems to identify needed upgrades or system changes to maintain cutting edge IT systems. Oversee relationships with external IT service providers and consultants. Assess vendors and develop test strategies for new hardware and software. Report project status to management team and vendors. Coordinate disaster recovery planning and testing exercises. Develop and manage System Improvement & Innovation Vendor & Technology Assessment Disaster Recovery & Risk Management Financial Oversight What you will bring to the team: Education and experience in Information Technology, Computer Science, or related field. Experience must demonstrate skill and understanding across the breadth of IT systems and tools. Experience incorporating racial equity and social justice goals into IT methodologies. Proven successful management and supervision of people and projects. Experience developing long-term strategies that influence organizational goals. Must have knowledge of the following: Windows, Microsoft 365, Linux, Networking Security, Azure Cloud Services, Salesforce CRM, and SQL. Experience with IT security, release, configuration, and change management. Must have technical acumen to analyze issues and determine root causes. Capacity to adapt to newer technology releases resulting in state-of-the-art solutions. Must support and help advance the WEA mission, goals, core values, and priorities. COVID-19 Vaccination As part of our commitment to the health and safety of our employees, members, and councils, all candidates must provide proof of full COVID-19 vaccination status upon hire. Exceptions may be made for medical or religious reasons in accordance with applicable laws. Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.