Vice President, Specialty Casualty Claims

The Opportunity

The purpose of this role is to oversee a Specialty Casualty Claims team, to collaborate effectively with business leaders, underwriters, and brokers, and to deliver exceptional Claims service aiming to enhance service quality and drive profitability.

Your New Role:

• Drive the implementation of claims management strategies and objectives for Specialty Casualty.

• Develop and implement processes to ensure that the Claims function is aligned to the needs of the class of business.

• Develop and maintain good client relationships with the insured, agents, service providers and the general public.

• Motivate and develop the team by demonstrating good leadership behaviours and through the use of management best practice.

• Ensure legitimate claims are paid following policy conditions by providing technical expertise and leadership.

• Supervise the investigation and settlement of all claims within the team.

• Plan, manage and review the performance of staff via an annual performance review process.

• Compliance with best practice, regulatory/legal requirements and company processes and policies.

• Continuous business process improvement including process and cost efficiencies/synergies.

Necessary Work Experience includes:

• At least 10 years of relevant experience.

Preferred Work Experience includes:

• Extensive portfolio experience, including an understanding of micro economics and the insurance sector.

• Experience managing Claims teams across multiple locations.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Compensation Package: The salary range for this role is provided above. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

Benefits

• Hybrid Working - a mix of working from home and in the office.

• 22 weeks of paid leave depending on the circumstances in growing your family with 12 of those weeks available toallparents, on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being Programs: Enjoy monthly Guided Meditations and a Well-being Rebate Program for gym memberships, fitness programs, and more.

• Tuition Reimbursement for continuing education through certifications, external professional development and degree related college courses.

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.