Senior Manager, Microsoft Technology Solutions

Job Description

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.

The Senior Manager, Microsoft Technology Solutions will drive the strategic vision, design, and implementation of Microsoft solutions, encompassing SharePoint, Power Platform (Power Apps, Power Automate, Power BI), Copilot, and related tools. Working closely with Product Owners, Enterprise and Solution Architects, Innovation, and Practice Groups, you will identify opportunities for improved collaboration, increased productivity, and cost savings. You will also build and lead a dedicated group of specialists while partnering with various departments to ensure seamless integration, security, and widespread user adoption of these initiatives.

Strategy & Roadmap

• Develop and execute a firm-wide Microsoft solution strategy aligned with business goals and innovation objectives.

• Continually evaluate new features in SharePoint, the Power Platform, and Copilot to enhance the firm's digital landscape.

Collaboration with Cross-Functional Teams

• Innovation Team: Assess emerging Microsoft technologies, pilot new tools, and establish best practices to transform legal processes.

• Enterprise Architecture Office: Align solutions with the broader technology strategy, ensuring architectural integrity and future scalability.

• Other Application Teams: Integrate Microsoft solutions with existing and future applications, optimizing data flows and user experiences.

Solution Development & Deployment

• Work closely with cross-functional teams, including business analysts, project managers, and end-users, to understand requirements and ensure successful solution delivery.

• Oversee SharePoint implementations for intranets, document management, and workflow automation.

• Guide the creation and governance of Power Platform solutions (Power Apps, Power Automate, Power BI) to solve legal and business challenges.

• Lead proof-of-concept and production rollouts for Copilot and other AI-driven functionalities.

• Provide ongoing support and guidance to resolve technical issues related to the Microsoft 365 platform.

Leadership & Team Management

• Recruit, mentor, and manage a team of Microsoft specialists, promoting a culture of collaboration, innovation, and continuous learning.

• Coordinate with stakeholders to set team priorities that align with firm-wide objectives, ensuring shared accountability.

Change Management & User Adoption

• Partner with the organizational change management and training teams to develop and implement communication, training, and support programs to drive broad adoption and maximize ROI from Microsoft tools.

• Collaborate with Learning & Development to deliver impactful educational initiatives across all user levels.

Compliance & Security

• Work in partnership with legal, compliance, and IT security teams to ensure solutions meet industry regulations, cybersecurity standards, and data privacy requirements.

Performance Measurement & Reporting

• Define KPIs and regularly report on the effectiveness of projects, including user satisfaction, ROI, and operational efficiencies.

• Present findings and strategic recommendations to senior leadership, making adjustments as necessary to enhance results.

Budget & Vendor Management

• Oversee licensing, subscriptions, and any third-party vendor relationships for assigned Microsoft technologies.

• Partner with Application Services leadership and the PMO to manage budgets to ensure cost-effective deployments and service quality.

Qualifications and skills:

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent experience (advanced degree preferred).

• 7+ years of experience developing, implementing, and managing Microsoft 365 solutions (e.g., SharePoint, Power Platform, Teams), ideally in a legal, professional services, or regulated environment.

Technical Proficiency

• Demonstrated success with SharePoint design, customization, and document/workflow management.

• Proven track record of leveraging Power Apps, Power Automate, and Power BI for low-code/no-code solutions.

• Familiarity with Copilot or other AI capabilities within Microsoft 365 and their potential business impact.

• Knowledge of legal-industry compliance standards and security best practices.

• Demonstrated source code, secure code, and delivery pipeline management proficiency.

• Proficient knowledge of the Software Development Life Cycle (SDLC) with ability to execute within Agile, Waterfall, or hybrid deliveries of the SDLC.

Leadership & Collaboration

• History of leading cross-functional teams and effectively managing stakeholder expectations.

• Strong interpersonal skills and ability to partner seamlessly with key stakeholders.

Soft Skills

• Excellent communication and presentation skills, capable of explaining complex technical concepts to non-technical audiences.

• Superior analytical and strategic thinking abilities, driving continuous improvement and alignment with firm objectives.

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys.

In addition to the Firm's health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Norton Rose Fulbright US LLP is an Equal Opportunity/Affirmative Action Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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