EV Program Manager Intern

PG&E
United States, California, Oakland
Mar 13, 2025
Requisition ID# 164184 Job Category: Administrative / Clerical Job Level: Individual Contributor Business Unit: Engineering, Planning & Strategy Work Type: Hybrid Job Location: Oakland EV Program Manager Intern Department Overview: The Clean Energy Transportation (CET) group is focused on accelerating the adoption of clean vehicles in California. CET leads a ~$0.5B portfolio of transportation electrification (TE) programs to increase the adoption of clean vehicles in California as we work to address one of the largest contributors to climate change. We serve PG&E's customers by deploying electric vehicle programs to increase access to charging infrastructure, reduce total cost of electric vehicle ownership, educating our customers and pursuing innovative R&D on the future of transportation electrification. We focus on safety and quality, invest in our team's success, solve problems, and strive to be better, work as an integrated team, and build trusted relationships. We collaborate and are intellectually curious. We are looking to collaborate with passionate, thoughtful people who want to make a real impact. Come join our team and help drive the transition to clean energy transportation. Position Summary: CET's EV Customer Programs team designs and implements CET's electric vehicle programs, ensuring that these programs serve PG&E's customers safely, reliably, and affordably while enabling the achievement of ambitious clean energy transportation adoption goals and delivering a best in class customer experience. We are looking for a program management intern to join our team to support the EV Fleet program. EV Fleet is an infrastructure installation program designed to be a catalyst for the adoption of medium and heavy-duty electric fleet vehicles in PG&E's service territory pursuant to Senate Bill 350. The successful candidate will be responsible for designing program procedures and performing customer outreach to ensure optimal program impact and customer experience. This role includes a significant amount of customer-facing work, and the successful candidate should be comfortable interfacing directly with customers and providing an excellent customer experience. PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time ofthe job posting. This compensation range is specific to the locality of the job. The actual hourly rate paid to an individualwill be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications,experience, market value, geographic location, and internal equity. The hourly rate for this position ranges from $19.91 to $36.42. Job Responsibilities: The successful intern will have the opportunity to learn about utility EV programs, utility processes, and the EV market by working alongside a team of subject matter experts leading a portfolio of innovative programs. Additionally, the intern will apply their analytical skills toward the development of new processes that will be scaled and replicated within the organization. Conduct customer outreach to confirm status of EV Fleet vehicle deployment and charger installation, record customer responses and feedback. Work with program manager and cross-functional stakeholders to develop and implement repeatable processes for validating and documenting status of vehicle deployments. Assist with data analysis to identify operational sites that can benefit from load management. Deliver 1:1 educational sessions to support operational sites with understanding and implementing load management. Qualifications: Minimum: Qualified candidates are pursuing a Bachelor's degree in Business, Economics, Public Policy, Sustainability, or a related field at an accredited University Students must be continuing their full-time education towards their degree during and/or after the internship in a fulltime capacity. Desired: 3.0 GPA or greater in both cumulative GPA and major GPA Ability to engage with customers professionally and with minimal supervision Ability to work in a team environment and support fellow team members Strong problem solving and analytical skills Strong communication skills, both oral and written Takes initiative and can work independently with minimal direction Interest in utilities and the electric vehicle industry PG&E is unable to provide VISA sponsorship to students on an F-1, J-1 or other student visa for this position.