Associate Director, Change Management Communications & Engagement Lead

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

• Lead the end-to-end communication and engagement strategy and activities, applying a structured change management methodology, process, and tools to support the adoption of the changes required by the ERP program
• Create and implement an effective communications and engagement strategy for the ERP program based on change readiness components
• Develop and execute frequent and effective program wide and targeted communications related to changes in processes, strategies, training, and program outcomes with global stakeholders across multiple channels.
• Build relationships and work closely with stakeholders to identify and address concerns related to the change program with a focus on communication and engagement mitigations
• Play a leadership role in connecting and coordinating communication and engagement change management efforts across the different workstreams and supporting groups
• The OCM Communications & Engagement lead will involve significant collaboration and partnership with the ERP team, including the SI, SAP, Business Sponsors, and other support personnel. This includes identifying ways to engage stakeholders to improve visibility, communications, and insightful analysis using internal and external data (e.g. benchmark data and & industry trends) to derive insights that will drive process adoption of the new ways of working using SAP.
• Align communication and engagement change initiative(s) to strategic goals, vision, and objectives of the OCM plan initiative and organization
• Identify, analyze, and prepare risk mitigation tactics to manage anticipated and persistent challenges of the new processes and ways of working
• Define and measure success metrics and monitor change progress to enable the realization of expected benefits of the ERP change program and report on the status to the program leadership and broader organization
• Own and lead the development of project communications and engagements such as the
  Project Website, Newsletters, Stakeholder updates, End User communications, and activation of our Change Champion network
• Foster a culture of continuous improvement and encourage stakeholders to embrace change to drive growth and innovation

• Work collaboratively with the OCM Lead and Training Lead to contribute to the change program throughout the project life cycle, assist in mitigating resistance, adoption of new ways of working, and internal marketing campaigns for the Project.
• Work experience in a similar transformational effort, such as an ERP S4/HANA program or similar enterprise/local deployment in the bio-pharma context is required.
• This role requires exceptional written and oral communication skills, including the development of creative and visually appealing communications and internal marketing.
• Certification as a Change Management Practitioner is preferred.
• Able to understand and be compassionate to the stakeholders and capability to put yourself in their shoes.
• Great collaborator across all BioMarin, Systems Integrator, and SAPpersonnel.
• Effective communication, persuasion and influencing skills at all levels.
• Ability to use data to inform decision-making and continuous improvement opportunities.
• Anticipating change management challenges to help program leadership resolve them quickly and efficiently.
• Ability to establish and maintain strong relationships, influence others, forward looking with a holistic approach, and move toward a shared vision and goal.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.