Parking Enforcement Officer

City of New Haven
Within Local 884 Range 8: $48,362 annualized
United States, Connecticut, New Haven
165 Church Street (Show on map)
Mar 05, 2025
PRIMARY FUNCTIONS This is responsible traffic and parking enforcement work for the City of New Haven. Work involves monitoring an assigned area to ensure compliance with parking ordinances and ticketing non-compliant vehicles. Work also includes assistance in traffic control and the enforcement of traffic laws pertaining to pedestrians as well as vehicular traffic. Work is performed with considerable independence according to ordinances and established policies. Work is reviewed and supervised by an administrative supervisor. This position is a 40 hour work week and has varied rotating shifts that may include weekend and evening hours. Internal only - Open only to current employees of the City of New Haven or BOE meeting minimum requirements. TYPICAL DUTIES AND RESPONSIBILITIES Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers. Identify vehicles in violation of parking codes, checking with appropriate staff when necessary to confirm identities or to determine whether vehicles need to be booted or towed. Places tickets on illegally parked vehicles, such as at meters and in no parking or limited time parking zones and summons tow trucks when necessary. Assists in the enforcement of traffic and parking violations on an assigned shift in an assigned area. Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance. Makes arrangements for illegally parked or abandoned vehicles to be towed and directs tow-truck drivers to the correct vehicles. Performs traffic control work as directed, such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic. Maintains records related to assigned work and makes daily reports. Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings, and points of interest. Appear in court at hearings regarding contested traffic citations. Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted. Performs related work as required. EDUCATION, QUALIFICATIONS & EXPERIENCE Graduation from high school; 6 months minimum working experience in a customer service or similar public-facing role. KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES Ability to become familiar with the City's traffic laws and regulations. Ability to assess evidence and make decisions concerning enforcement violations. General computer literacy, including word processing, spreadsheets, and email. Ability to assemble detailed information in a written report. Ability to be tactful, firm, and courteous in all dealings with the public. Ability to identity and report hazardous conditions, such as missing or damaged signals, signs, and meters. Ability to work on rotating shifts under all weather conditions. Commitment to keep all matters confidential and conducting oneself with the highest ethical standards. Ability to follow oral and written instructions. Ability to walk for extended periods of time under all weather conditions. Ability to give hand direction in directing pedestrians or vehicular traffic. Ability to establish and maintain effective working relationships with other employees and the public. Ability to deal calmly and effectively with high-stress situations. NECESSARY SPECIAL REQUIREMENTS Must possess and maintain a valid Connecticut Motor Vehicle Operator's License. Must be a current employee of the City of New Haven or BOE meeting minimum requirements. SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT This is a "General Fund," tested position. This position is included in a collective bargaining agreement with Local 884, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE. General Funded hires into this class shall not be covered by Social Security but rather the City pension, contributing 9% of salary. Employment is contingent upon the successful completion of: a 90-day probationary period. Selection Plan Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate within their submission that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification. Applicants meeting minimum requirements may be invited to participate in a Civil Service exam process at a later date. It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. As such, this job announcement should be considered the exam announcement, and submissions may be evaluated prior to the posted closing date. Information regarding the employment and selection process can be found HERE. Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department. We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position. Conclusion To apply for this opportunity: Complete your User Registration. You are encouraged to save your Applicant Profile for future use. You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting. MAKE SURE the job you are applying for is named at the top of the page as you review your application! Review or modify your application for that position Click "Ready to Send App" or the "Send" tab; read page and click the attestation Click "Send to City of New Haven" You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION" You will also receive an email and text, if a number was provided, confirming your submission If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.