Status Category:
Full-Time Exempt/Non-Exempt:
Exempt Scheduled Hours Per Week:
40 CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 21 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Essential Functions and Primary Duties * Manages the day-to-day of Benefits Support services for an assigned block of accounts to include the Benefits Renewal and Open Enrollment process and Level 2 support
* Acts as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact
* Organizes daily tasks and manages workload
* Escalates client concerns when appropriate
* Implements renewal changes and provides support throughout open enrollment including communication with client contacts, internal and external vendors
* Conducts client meetings, as needed, for Benefits Renewal and Open Enrollment
* Knowledge of payroll processes and other services offered by CBIZ
* Maintains data integrity and quality with any applicable software on a timely basis
* Establishes and preserves a solid business rapport with clients, external brokers and internal matrix partners such as CBIZ HCM Account Manager, CBIZ Employee Benefits, CBIZ FLEX/COBRA Benefits Team and CBIZ HRO
* Works to understand processes, procedures and programs
* Works to meet department metrics and goals as established by team supervisor
* Additional responsibilities as assigned Minimum Qualifications
- High School Diploma or GED equivalent required; bachelor's degree preferred
- 3 years' experience in industry or related field
- Strong communication skills both oral and written with all levels of an organization, both internally and externally
- Must obtain and preserve required licenses/certifications as required
- Proficient use of applicable technology
- Able to work in a team environment as well as independently
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Travel based on client and business needs
#LI-OD1 #LI-Hybrid
CBIZ.Jobs Category: Client Management REASONABLE ACCOMMODATION If you are a qualified individual with a disability you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com. |
EQUAL OPPORTUNITY EMPLOYER CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights. |
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Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. |
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CBIZ
Mar 05, 2025