User Experience (UX) Researcher Intern

OneStream Software
United States, Michigan, Birmingham
191 North Chester Street (Show on map)
Jan 16, 2025
Description User Experience (UX) Researcher Intern Location: Remote, US Employment Type: Internship Duration: 10 weeks (June 9, 2025 - August 15, 2025) Summary OneStream Software is a dynamic, global financial software company dedicated to simplifying complex business processes for enterprises worldwide. Join us to gain hands-on experience in the cutting-edge field of financial technology and develop valuable skills that will jump-start your career. As a User Experience (UX) Researcher Intern, you will engage in a variety of mixed-methods customer behavior studies to explore, assess, and enhance the experiences we deliver globally. From tactical to strategic research, this role offers exposure to a wide range of projects across the customer journey. This internship provides an opportunity to assist with multiple aspects of applied B2B user research, including ResearchOps, experimental design, participant recruiting, data collection, analysis, and reporting. You will also support Senior UX Researchers in systematizing and scaling OneStream's emerging research capabilities, contributing to key workstreams within the Digital Experience Optimization (DxO) team's multi-year roadmap. Why Join Us? At OneStream, we are passionate about delivering exceptional user experiences and supporting the professional growth of our team members. This internship offers a chance to immerse yourself in a dynamic environment where your contributions will make a meaningful impact. If you're a motivated individual ready to develop valuable skills in a dynamic environment, we'd love to hear from you! If you're a motivated individual ready to develop valuable skills in a dynamic environment, we'd love to hear from you! Primary Duties and Responsibilities * Participate in projects spanning the full range of customer studies (e.g., market research, product and service feedback, usage, adoption, engagement, loyalty, etc.) * Support ResearchOps to empower efficient and effective systems, templates, and tools for maximal validity and scalability * Communicate findings and gain buy-in across all levels of project stakeholders * Partner with other teams to incorporate research recommendations and enhanced processes throughout the OneStream product/service suite * Continually practice an unbiased, evidence-driven approach to exploring, evaluating, and optimizing customer experiences Required Education and Experience * Education: Actively enrolled in an accredited university with at least 60 credits completed (minimum GPA of 3.0) or recently graduated (within the last 6-9 months). Master's and PhD students are also welcome. * Field of Study: Psychology, Human Factors, Applied Research, Human-Computer Interaction, Data Science, or related field Knowledge, Skills, and Abilities * Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) * Ethical, credible, collaborative, communicative, unbiased, and detail-oriented * Discipline to work remotely * Flexible and adaptable * Willingness to learn, challenge yourself, and grow * Effective group project collaboration * Strong sense of task ownership and accountability * Strong comprehension of what user experience research is and why it's important * Basic understanding of the scientific process, experimentation, and research fundamentals * Basic understanding of common methodologies such as surveys, in-depth interviews, behavioral observation, desktop research, user testing, etc. * Comfortable working with qualitative and/or quantitative data (collection, analysis, and reporting) * Excellent verbal communication and presentation skills * Demonstrated skills in clear and accurate writing * Basic visual design of documents, presentations, spreadsheets, various work products * Tactful peer review (giving and receiving)* Willingness to learn, challenge yourself, and grow * Effective group project collaboration * Strong sense of task ownership and accountability * Strong comprehension of what user experience research is and why it's important * Basic understanding of the scientific process, experimentation, and research fundamentals * Basic understanding of common methodologies such as surveys, in-depth interviews, behavioral observation, desktop research, user testing, etc. * Comfortable working with qualitative and/or quantitative data (collection, analysis, and reporting) * Excellent verbal communication and presentation skills * Demonstrated skills in clear and accurate writing * Basic visual design of documents, presentations, spreadsheets, various work products * Tactful peer review (giving and receiving) Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)