Global Business Operating Platform Leader
 Johnson Controls, Inc. | |
sick time, 401(k)
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 United States, Illinois, Chicago | |
 Jan 13, 2025 | |
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Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer
What you will do The Global Business Operating Platform Leader will be responsible for realizing our multi-year target state for our global business process framework's core value delivery processes via the implementation of our Business Operating Platform (BOP) which is a holistic internal operating platform that empowers our global Retail business model, a cohesive, digitized operating model and capable performance model. This Leader will partner with our Global Process Owners (GPOs), our internal IT partners, and our external strategic integrator/ partner to accomplish this. They will lead our Global Business Operating Platform Steerco and be responsible for operational excellence, including program/project management, risk management, and change management as well as identifying and developing innovative improvements to continue improving business performance. This role requires a transformational mindset driving to operational excellence via a continuous improvement approach. The Leader's charge is to achieve strategic and operational excellence across a global organization and ensure key performance measures, including leading and lagging indicators, are put in place and met. This role will require building and cultivating working relationships across global functions and teams in a heavily matrixed environment through influence versus control. How you will do it - Lead the continued deployment of our Business Operating Platform (BOP), the transformation of the associated business processes and track and report our success including but not limited to the following capability development (people, process, system, data, procedures, policies, and audit): across all workstreams: - Commercial (Sales - lead to order) - Marketing - Manufacturing, Supply Chain, Procurement & Logistics - Solution Implementation & Hardware Installation - Service Repair / Operations - Order to Cash Processes - Intercompany Entities and Operations (ICO) - Purchase to Pay (P2P) - Record to Report (R2R) - Financial Planning and Analysis (FP&A) - Business Intelligence and Analytics - Business process for data governance, data master management, data integration, and an ongoing Run Team - Global and regional dashboards and reporting capabilities to provide actionable business insights - Lead change management across all teams impacted - Manage BOP portfolio risk; develop consensus and support across multiple geographies, cultures, and competing interests Strategic Program Activities - Supports the Office of Transformation Leader to operationalize BOP's strategic rationale and achieve the needed operational strategies and supporting functional organizational blueprints; interim state to target-state realization, and report on the progress of the business rationale for the programs/initiatives - Participates in and supports the Office of Transformation Leader as the critical liaison between the regions, the portfolios, and the functions for BOP by ensuring plan creation and alignment - Drives a successful program mobilization and implementation - Supports assessments of cycles of learning to ensure a systematic approach to ongoing evaluation and improvement along with business process maturity Scope of Responsibilities/Expectations - Work with all of the core value delivery process Global Process Owners and Regional Process Owners tied to the implementation of BOP to identify issues with current state planning and develop our comprehensive transformation plan - Identify and drive strategic and continuous process enhancement initiatives across the organization to improve effectiveness, efficiency, and employee and customer satisfaction results - Lead cross-functional teams to execute plans - Support the Office of Transformation Leader by providing relevant recommendations to regional business and functionalowners and key executives - Assist in the development of clear, coherent, and timely communications strategies - Report on plan development and implementation - Measure and communicate results against goals and plans - Support the regions, the portfolio teams, and support functions on associate key activities Key Competencies - Embraces and supports meaningful change - Demonstrates the drive and discipline to achieve repeatable success - Capable of navigating complex and dynamic environments - Ability to work with cross-functional business leaders to achieve challenging objectives - Inspire and influence strong engagement and commitment in others - Able to build trust at all levels of the organization and work across organizational boundaries - Ability to lead without depending on any organizational authority - Is agile in approach and readily adapts, remaining positive in the face of change, ambiguity, and pressure. What we look for Required - IT and Finance background with 10+ years of global experience - Operations experience is strongly desired - Mastery of the core value delivery processes for global product companies and knowledge of supply chains - End-to-end knowledge of ERP modules configurations, processes, and linkages as well as deployment experience in a global environment - 10+ years' work-related experience managing large-scale, enterprise transformation programs - Proven track record of working with cross-functional business leaders to achieve global objectives - Experience building and executing on global strategic initiatives - Strong proficiency in implementing scalable business processes and driving organization-wide process improvement along with change and risk management - International experience with the ability to think across disciplines, cultures, and scenarios | |