Scheduler, Dept of Surgery

Job Overview:

Under direction, plans, organizes, coordinates, and directs day-to-day activities related to the surgical and clinical activities within the Department of Surgery. The secondary purpose of the Surgical scheduler position is to provide administrative assistance to the providers. Surgical schedulers coordinate administrative task, scheduling and other patient care issues as directed by the physicians, APP, Practice Manager, and Director of Administration.

Qualifications:

Required:

• High School Diploma
• A least 1 year of surgical scheduling experience required
• Demonstrate professionalism and strong customer service skills required

Scheduling Requirements:

• Shift- 8:30am- 4:30pm
• Monday-Friday
• Full Time/Day

Essential Functions:

• Understand the process for precertification/preauthorization from insurance companies for imaging and procedures
• Understand basic principle of insurance coverage
• Obtain insurance information, demographic information and authorizations as needed
• Coordinates surgeries for Department of Surgery Communicates with Physician/s per their schedules Review patient history and medications to ensure accuracy in EMR and verify medical and or specialist clearance needed prior to surgery
• Call patients to advise of timeframe for surgery Communicates with patients to coordinate surgery day, arrange for pre-op testing, arrange pre/post op visits as per individual physician protocol
• Contacts referring physician, provides surgery information and any pre-op orders needed for H&P and/or medical clearance
• Interact with clinical staff as needed Ensures all pre-op orders are created and faxed to appropriate facility/s and or sent to patient, including labs, EKG, chest x-ray, urine testing, and/or communicates with patient prior to surgery to go over consents, surgical estimates, insurance authorizations; responsible for collecting monies due prior to surgery
• Completes all SSI disability forms and Letters of Medical Necessity for insurance information, as well as, explain benefits to patient preparing for surgery Responds professionally and pleasantly to telephone messages
• Obtains adequate/accurate information and delegate information appropriately
• Maintains communication with physicians, mid- level providers, patients hospitals, insurance companies
• All other duties assigned

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.