Quote Administrator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management.

• Review executed quotes by Sales & Success and provide feedback and fixes to the quotes
• Work closely with sales, rev opps, and operations teams to gather necessary information for quote review and to ensure alignment on pricing strategies.
• Analyze all sales opportunities thoroughly to ensure all documentation is complete and quote lines are accurate.
• Rapidly learn and master the CPQ system to provide expert support and guidance to users, ensuring optimal utilization of the platform.
• Provide day-to-day sales and success support for the CPQ system, troubleshooting issues, and ensuring the system runs smoothly.
• Conduct training sessions for sales and success on CPQ functionalities, best practices, and new features.
• Hold daily office hours to provide support and guidance to sales team, addressing their questions and challenges.
• Maintain and update the CPQ FAQ guide and other training materials.
• Secure and maintain a good working knowledge of the contractual requirements of the Zego standard contract
• Participate in the contract lifecycle management process, including executing amendments and the review of non-standard language requests.
• Collaborate with cross-functional teams to identify areas for improvement in the CPQ process and implement solutions to enhance efficiency.
• Assist team members in the planning, execution, and monitoring of projects.
• Own the debooking and decommissions process. You will work closely with various departments to gather additional data as well as look for better ways to streamline the current process.

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: No degree Specified
• Typically Minimum 4 Years Relevant Exp
• Related Experience

Preferred Qualifications

• Typically Minimum 6 Years Relevant Exp
• Previous experience in the payments industry

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.
• Industry Knowledge - Expert knowledge of the payment industry
• Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
• Communication - Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.