Program Manager II

Overview

Primary Purpose

Under administrative review, performs management level work directed toward the planning, implementation and coordination of one or more major programs for an association, non-profit or similar organization. Provides analysis, financial accounting, team facilitation and recommendations to ensure timely project completion and compliance with sponsor requirements.

Major Responsibilities

• Manages and oversees the planning, implementation, coordination and evaluation of major projects. Assumes major responsibility for coordinating the successful and timely completion of the tasks within projects.
• Manages and/or implements all operational policies and procedures related to the functioning of the program.
• Prepares periodic analyses and reports reflecting progress and trends of on-going projects/programs. Identifies and anticipates potential issues and risks. Makes suggestions for improvement and implements as appropriate.
• Tracks, evaluates, and interprets collected financial data. Manages the preparation of progress reports and quality control monitoring. Participates in the analysis of study data and the writing of sponsor progress and financial reports. Drafts financial, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings.
• Assists in the administration of the departmental budget by tracking expenditures and performing other financial tasks. Verifies deduction authorizations to ensure correct input.
• Assumes responsibility for the outcome of the program(s). Assists and supervises support personnel. Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.
• Provides guidance to others. Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects.
• Serves as the program liaison, spokesperson and representative.
• Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate staff and faculty as necessary to provide and gather information. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract and timelines.
• Ensures compliance with institutional and sponsor regulations and guidelines.
• Connects with corporate partners and develops liaison relationship with LiveWell clinics. Travel to corporate client locations within company service area as needed for effective client management.
• Participates in the evaluation and development of processes that will improve operations within existing and newly acquired engagements within the Corporate Health Department.
• Secures Direct To Employer (DTE) business; handles contract negotiations; secures contracts; hires staff for outside clinics; work with clients for construction and build outs at on-stie clinics; ensures billing, IT, and lab configurations are in compliance; ordering equipment for DTE sites; tracking par levels of supplies in all clinics; conducts client surveys/process improvements to ensure consecutive year contracts, and serves as client lead between AHN and the client.

MINIMUM JOB REQUIREMENTS

Education

Bachelor's degree and three years of relevant experience. Master's degree in Health Administration, Business Administration or related field preferred. Three years' experience in project management, program management development, administration or supervisory experience required.