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IBHS Care Coordinator - Media, PA

Elwyn
paid time off, tuition reimbursement
United States, Pennsylvania, Media
Jan 09, 2025
IBHS Care Coordinator
#ELW-20002 | Posted 01/08/2025
Elwyn, Pennsylvania
IBHS Care Coordinator
#ELW-20002 | Posted 01/08/2025
| Elwyn, Pennsylvania
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Job Description

Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always been on the forefront of innovation.

Please join us to make a difference in the life quality of children, teens and adults with autism, intellectual and developmental disabilities, and related behavioral health challenges - and feel the resulting pride that will enrich your own life.

Providing an excellent benefits package is another way we know that Elwyn is truly a special place to work. We invest in your future while you help care for ours:


  • Generous Paid Time Off
  • Comprehensive Medical/Dental/Vision Benefit Packages
  • Earned Wage Access/On-Demand Pay
  • Paid On-the-Job Training
  • Tuition Reimbursement
  • Career Advancement Opportunities and Growth
  • Flexible Schedules
  • Retirement Savings Plan



Elwyn seeks a Care Coordinator to coordinate and manage care across the spectrum of healthcare services, including access to high-quality physical health (e.g. acute and chronic,) and behavioral health care, as well as social services, housing, educational systems, and employment opportunities as necessary to facilitate wellness and the recovery of the whole person. The Care Coordinator identifies specific needs early to develop concrete, resolution-focused plans to support the child and family in the most appropriate, least restrictive way. This role ensures seamless care coordination for individuals referred to and/or returning from a higher level of care such as hospitals, inpatient units, or residential settings.

DUTIES AND RESPONSIBILITIES

  • Work directly with families and schools, gathering information including but not limited to individual education plans and prior behavioral health history, to determine possible services needed for the child(ren)
  • Complete screening tools with the families to identify the social determinants that may be barriers to accessing or engaging in behavioral health services, including but not limited to One Care Vermont: Self-Sufficiency Outcomes Matrix and the Cognitive Behavior Intervention, In Schools (CBITS), Screener for Anxiety Related Disorders (SCARED), child outcome survey directly with the child(ren) and families
  • Provide coordination of all services for IBHS consumers and their families well as linkages to new services needed; including but not limited to referrals to other levels of care
  • Completing insurance packets prior to original authorization, for every authorization cycle or as needed based on client's treatment needs in a timely manner. IBHS authorization packets will be submitted to MCO's within 24 hours of receiving
  • Tracking and monitoring authorization dates in accordance with CBH and MCO's standards; communicating with interagency team members in a timely manner about due dates and documents needed. Authorize and extend treatment authorizations when Medical Necessity Criteria is met.
  • Execute discharge plan by making all referrals to community resources
  • Learn the inner workings of the assigned schools by taking part in ongoing school meetings to be able to demonstrate understanding of the Multi-Tiered System of Supports (MTSS) and understand when/how to intervene to build relationships with school personnel and navigate complicated school systems
  • Act as the liaison between the assigned school, provider, and families, attending ongoing school meetings related to each child's academic and behavioral performance to identify, link, and coordinate services according to the service plan created by the treatment team
  • Work collaboratively with the treatment team including school staff family engagement specialists, Student Assistance Program (SAP) assessors, and other identified district behavioral health staff to create better educational and behavioral outcomes for the child
  • Monitor the effectiveness of service delivery by participating in treatment team progress summary meetings, hearing and providing behavioral progress/updates on the children
  • Re-assess services to prevent the need for more restrictive or acute care services; coordinate IBHS service termination and referral to recommended services, if needed
  • Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention using agency-trained protocols
  • Perform other duties as assigned

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:


  • Bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, or education, PLUS one year experience (paid or unpaid) in a human service field. This experience must involve direct contact with the individual receiving services (i.e. coaching, teaching, case management, etc.) OR be a registered nurse, OR have a high school diploma and twelve (12) semester credit hours in sociology, social welfare, psychology, gerontology, or other social science PLUS two years paid experience in public or private human services with one year in direct client contact
  • Ability to keep pace with active children
  • Experience in navigating the behavioral health and other service systems preferred
  • Experience with providing care coordination in a health care and or human service field for individuals requiring access and linkage to needed resources
  • Experience in navigating social service systems e.g. those related to physical health, education, employment, housing, insurance, etc. preferred
  • Demonstrated ability to work effectively as part of a team
  • Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
  • Demonstrated strong attention to detail
  • Demonstrated strong time management and organizational skills
  • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
  • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
  • Must be able to perform CPR, first aid and crisis intervention using agency-trained protocols
  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
  • Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
  • Must possess a current, valid driver's license in the state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record, which will be assessed through a review of the Division of Motor Vehicles (DMV) record, in accordance with Elwyn's Vehicle Operation and Driver's Code Policy 905. For individuals licensed for more than two (2) years, the driving record will be reviewed for acceptability based on the past three (3) years. Additionally, employees required to drive as part of their job may need to successfully complete and pass an Elwyn Road Test before being authorized to drive.



PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.
Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.
Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.
Job Details
Job Title IBHS Care Coordinator
Alternate Locations
111 Elwyn Rd, Elwyn, Pennsylvania 19063
Full-Time/Part-Time Full-time
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