Patient Navigator Non Clinical, Women's Center

Job Overview:

The patient navigator collaborates with the women's center providers, all members of the health care team, and community organizations to accept referrals and manage Obstetrical and Gynecological caseload. She/he works with other healthcare professionals to establish and maintain a climate of mutual respect, dignity, diversity, ethical integrity, and trust. As part of the Women's Center, the Navigator supports and executes the interventions and strategies in a particular territory to impact coordination of care, integration with primary care and other specialty care, patient-centered communication and engagement in care and psychosocial and other supportive care with the goal to improve access to high-quality care. The Navigator supports care that is culturally sensitive and linguistically appropriate, building collaborations with trusted community-based partner organizations that can help address the social determinants of health and the innovative use of digital tools to reduce barriers to care. Functions as medically knowledgeable and friendly resource for patients and caregivers, referring providers, RWJBH providers and staff. Ensures all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated appropriately. Functions include scheduling of physician pediatric services for all RWJBH sites, pre-registration/registration, insurance verification, referral coordination, pre-certification, screening for financial counseling, eligibility determination and pre-service communication. Obtains and verifies insurance/payment source, seeks necessary referral/authorization and coverage extensions as required, and assists with identification/resolution of insurance issues.

Qualifications:

Required:

• High School Diploma or Equivalent
• 1-3 years of related experience within the healthcare field, required.
• Ability and interest to learn clinical information and criteria. Knowledge of medical terminology.
• Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word.
• Problem solver with entrepreneurial spirit.

Preferred:

• Associates degree or Bachelors degree (preferred)

Scheduling Requirements:

• Shift- 9:00am-5:00pm
• Monday-Friday
• Full Time/Day

Essential Functions:

• Identifying and engaging appropriate patients
• Facilitating care coordination including arranging transportation, accompanying patients to appointments and providing reminder phone calls, texts, emails
• Documenting services delivered to patients in the electronic health record and maintaining accurate data for required reporting, establishing best practice and dissemination of project outcomes
• Contributing to institutional policy change to support routine screening and linkage to care
• Providing patient education regarding diagnosis and treatment
• Serving as primary liaison between the screening, diagnostic and treatment teams throughout the continuum of testing to initial treatment

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.