Bilingual Health Advocate

Yale New Haven Health
United States, Connecticut, New Haven
20 York Street (Show on map)
Jan 04, 2025
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Project Access-New Haven (PA-NH) Health Advocate reports to the Program Supervisor and works closely with the Yale University research team, patient care teams, and other PA-NH staff. In collaboration with the team, the health advocate actively engages with and coordinates the recruitment, enrollment and follow-up for participants who require assistance managing their blood pressure and enroll in PRESSURE CHECK, a multi-year study, carried out at Yale New Haven Hospital and community settings. The study seeks to improve the quality of health care offered and to help prevent/manage hypertension outcomes following community-engaged approaches. Note: Position is coterminous with Grant Funding. EEO/AA/Disability/Veteran Responsibilities 1. In a professional manner, recruits, interviews patients in the community and enrolls in the study. 1.1 Administers screening questionnaire in a pleasant , courteous, professional and empathetic manner. 2. Communicates effectively with patients, health care providers and research staff regarding plans for intervention and referrals. 2.1 All interactions with staff, research team, and community members occur in a pleasant, courteous and professional manner. 3. Processes, documents, files and appropriately maintains all patients' files and forms relating to PRESSURE CHECK maintaining strict confidentiality at all times. 3.1 Maintains accurate records, including screenings, interventions and referrals. 4. Monitors progress and follow-up 4.1 Arranges follow-up appointments with patients who have been enrolled in the study. 5. Performs miscellaneous duties to assure success of PRESSURE CHECK. 5.1 Recommends and promotes ideas and /or suggestions that will enhance the study. Qualifications EDUCATION Associate or Bachelor's Degree in a related field preferred, or an equivalent combination of education and experience. EXPERIENCE (3) years or experience with a High School Degree, (2) years of experience with an Associate Degree or (1) year of experience with a Bachelor's Degree. Three (3) or more years of experience in one of the following: 1.Experience working in community engaged programs and research projects. 2.Demonstrated interests in addressing health inequity from a social determinants of health perspective. 3.Strong teamwork skills and written and oral communications skills. 4.Experienced with Word, Power Point, Excel, and related software. SPECIAL SKILLS 1: Bilingual (English and Spanish) required. 2: Training as a community health worker preferred. 3: Experience addressing health inequities preferred. 4. Ability to work flexible weekday hours as well as some evenings and weekends. 5: Ability to travel to worksites, work in-person and remotely as needed by project. 6: Ability to maintain supply inventories. YNHHS Requisition ID 138358