Business Systems Project Manager

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Energy Services Department consists of five groups: (1) Cogeneration Systems (generates electricity and steam, and the distribution of steam throughout campus and UNC Hospitals); (2) Electric Distribution Systems (distribution of electrical power throughout campus); (3) Chilled Water Systems (producing and distributing chilled water throughout campus); (4) Water, Wastewater and Stormwater (for the use and conservation of water, as well as the proper management of stormwater and runoff); and (5) Administration (provides GIS, SCADA, coordination of operational information technologies, strategic planning, and management functions). Together these five groups provide safe, reliable, environmentally responsible, and cost-effective steam, electricity, chilled water, sanitary sewer, reclaimed water, and potable water utility services to the University's campus in a manner that moves UNC closer to the goals of Three Zeros Environmental Initiative.

Project Management:
The employee authors the scope of work documents that guide Energy Services' projects, determines the personnel resources that are needed to execute projects, develops project timelines and tracks progress, identifies risks to successful completion and develops mitigation strategies, develops and executes communication plans, develops project control mechanisms, completes project status documentation, and performs other tasks necessary to manage complex information systems projects. The employee ensures that key stakeholders are engaged in project tasks and activities, and that a project structure is created that allows the project team to function successfully.

Technology Analysis and Strategy:
The employee analyzes and assesses processes and organizational requirements, and/or leads project teams in defining these requirements. The employee analyzes and assesses technical approaches, strategies, and options for implementing said systems in Energy Services. This could include the integration of all Energy Services' work management, utility systems, and alternative fuel sources. Continued monitoring and plans/updates to Energy Services shadow budget and financial reporting systems.

Implementation:
The employee leads the implementation of projects specifically for Energy Services, (for example - alternative fuel sources development and implementation which not only affects Energy Services but all across UNC Campus and Hospitals). This includes coordination with affected campus units and/or a diverse group of stakeholders (including customers). Once a solution is selected, projects could include developing and executing the implementation plan, evaluation of system configuration alternatives, identification and resolution of conversion issues, developing new business processes and/or managing changes in existing processes, and ensuring users/customers are trained. This position will also monitor post-implementation of projects to ensure that any issues that arise are dealt with expediently and the implementation is smooth. This position could be a Subject Matter Expert ( SME) for the assigned project implementation.

Other:
Performs various duties in support of other Energy Services systems, business processes and reporting projects. These duties include but are not limited to the development or review of technical or end user documentation, troubleshooting and identifying resolutions to outstanding application issues (parking lot), and the development of new business/system processes.

Master's and 1-2 years' experience; or Bachelor's and 2-4 years' experience; or will accept a combination of related education and experience in substitution.

Minimum of three (3) years of experience as a business analyst with at least one (1) year of experience working with financial/accounting systems and processes within a university environment. Project management experience is required.

Knowledge - Professional: In-depth knowledge of business systems, regulations and processes and their interaction and how they apply to technology in the applicable area(s).

Knowledge - Technical: In-depth knowledge of applicable business information systems, testing methodologies, training, business system analysis, and/or other applicable systems. Ability to recognize and fully understand the limitations of business information systems in relation to business processes.

Analysis and Decision Making: Ability to exercise creative and critical thinking in evaluating complex situations and developing solutions. Ability to forecast level of future university requirements. Ability to devise or modify system-wide business systems to solve problems, considering customer's capabilities and limitations. Ability to make recommendations on issues that affect the direction of business systems and business.

Communication: Ability to proactively identify and manage situations requiring complex communication for internal and/or external audiences. Ability to influence the direction of projects. Ability to identify stakeholders and manage communications to achieve consensus and collaboration.

Project Management: Ability to develop, monitor, and communicate changes to project scope, project plans, timelines, status, issues, and risks for complex projects.

Problem Solving: Ability to resolve more complex problems working with senior management. Ability to identify and address causes. Ability to develop and initiate innovations and solutions. Ability to set short and long term goals.

N/A.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.