Engineering Business Operations Director

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign is seeking an Engineering Business Operations Director to join the Engineering Business Services team. This role combines strategic leadership and hands-on analytical expertise, supporting the Product and Technology organization to enhance financial planning, operational excellence, and data-driven decision-making. Reporting to the Director of Engineering Business Services, the position will manage engineering budgeting processes, optimize cost management systems, and provide actionable insights to senior stakeholders while mentoring a small team of strategic sourcing managers.

This position is an individual contributor role reporting to the Director, Engineering.

Responsibility

• Lead the development and management of the engineering annual operating budget and multi-year financial plans

• Collaborate with engineering leadership to align divisional budgets with organizational priorities and strategic goals

• Provide detailed explanations of budget variances and trends, highlighting risks, opportunities, and actionable insights

• Design, develop, and maintain advanced dashboards and reports to track financial and operational metrics across engineering functions

• Summarize complex analytical findings into visually compelling presentations for senior leadership

• Monitor trends to identify areas for cost optimization and resource allocation improvements

• Enhance financial and budgeting systems to improve accuracy, efficiency, and transparency

• Implement standardized processes for collecting investment requests and evaluating ROI

• Provide training to engineering teams on budgeting systems and tools, ensuring alignment on best practices

• Partner with cross-functional teams, including engineering, finance, and product, to provide financial guidance and operational insights

• Lead initiatives to improve financial planning processes, including cost management and investment tracking

• Support strategic projects such as infrastructure cost optimization and cloud expense management

• Mentor a team of 2-3 strategic sourcing analysts, fostering a culture of collaboration, innovation, and accountability

• Encourage professional growth and development through coaching and continuous feedback

• Conduct research on industry benchmarks to inform decision-making and drive competitive advantage

• Support organizational goals through ad hoc analyses, presentations, and strategic projects

• Track and report progress toward divisional and company-wide strategic initiatives

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in engineering, accounting, finance, or a related field
• 12+ years of experience in financial planning, budgeting, or related roles, with a focus on engineering or technology-driven organizations
• Experience in cost analysis optimization, financial modeling, and strategic budget planning
• Experience with Excel, including complex formulas (e.g., Power Query, Power Pivot, XLOOKUP)
• Experience collaborating cross-functionally and communicating effectively with diverse stakeholders
• Experience managing competing priorities in a dynamic, fast-paced environment

Preferred

• Strong analytical, research, and problem-solving skills with a keen attention to detail
• Master's degree in engineering, business, finance, or accounting.
• Extensive experience with annual operating planning and financial systems for SaaS or technology organizations
• Proficiency in Power BI, Tableau, or other data visualization tools
• Strong background in both on premise/datacenter cost management and cloud cost management

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800.00 - $245,150.00 base salary

Washington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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