Sr. Software Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

In this role, you will be a key member of the team that manages user identities and provides appropriate access to resources across all of Docusign's product infrastructure. This system is the gateway through which all engineers and operations personnel gain access to VMs, containers, databases and other data stores, networking elements etc. The goal is to ingest identity information from the corporate identity management systems, and apply roles and policies to govern access to production systems on which the Docusign products are deployed. Automation is key to ensure that the systems are secure by default, while at the same time engineers and operations team members get the access they need to ensure a great experience for Docusign customers.

This position is an individual contributor role reporting to the Sr. Manager, Engineering.

Responsibility

• Design, develop and operate services and systems that manage the identities for all users of Docusign's infrastructure which includes private and public clouds and implement features such as JIT, JML, PIM, PAM and RBAC in a robust and scalable manner

• Partner cross functionally with security, compliance and engineering teams and build tooling to ensure that all access activities are logged and properly audited

• Evaluate current trends in this field and ensure that new tools and features are adopted in a timely manner

• Mentor junior engineers and help them grow their technical skills

• Participate in an on call rotation schedule

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelors or Masters in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent
• 8+ years development experience with focus on identity and access management systems
• Experience with programming languages and automation tools (C#, .NET, Ansible, Python, Java, Go, Node.js, terraform, docker etc.)
• Proven track record of developing scalable, maintainable, and secure software solutions
• Experience with the underlying infrastructure of systems at scale including auto scaling, monitoring, self healing and disaster recovery

Preferred

• Experience working with and building solutions that integrate with Microsoft Active Directory or similar systems
• Experience developing software that runs in hybrid cloud environments
• Experience working cross functionally such as security and compliance functions
• Ability to communicate to both technical and non technical audiences
• Experience working with multiple vendors in the identity and access management ecosystem

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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