ITSM Compliance Analyst
Global Payments | |
paid time off | |
United States, Georgia | |
Jan 11, 2025 | |
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The IT Service Management Office team is seeking a high energy ITSM Compliance Analyst who is passionate about being a part of a high performing team that builds and governs IT Service Management practices that drive great user and stakeholder experiences and productivity. Our team is a start-up by nature, where we move fast and learn fast. This is a highly collaborative role, where you will assist in leading the work across the ITSM organization and the larger technology enterprise to improve existing practices and define and implement new and emerging ITSM strategies and solutions. This role requires strong strategic thinking, cross group collaboration and a comfort level reporting out to senior leaders. The ITSM Compliance Analyst will be part of a larger team delivering IT Service Management practice governance for the larger organization, including industry specific audit requirements. Focus on establishing and monitoring process controls and standards for ITSM performance and conformance. This individual, along with ITSM process owners, will ensure process artifacts driven by the ITSM Framework are available and that ITSM process requirements are being adhered to by stakeholders and end users. You will get an opportunity to work closely with data and partner with internal teams as well as ITSM tools to continually drive feature and capability improvements. This is a challenge like no other, joining the team from the ground and because of your proximity to your partners and stakeholders; in some cases, the customer will be you. The ideal candidate will be a self-driven individual with strong technical acumen, relationship building skills, and understanding our business:
Responsibilities
Qualifications Required Qualifications
Preferred Qualifications
Benefits: Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ This position is eligible to be considered for remote hiring anywhere in the USA. #LI-Remote Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com. |